Transport Supervisor

Lineage is the world's leading temperature-controlled logistics company. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

In the Asia Pacific region, we have operations in Australia, New Zealand, Vietnam and Sri Lanka. We have approximately 1800 employees and 42 sites across the region.

We have an opportunity for a Transport Supervisor to lead our team of night shift drivers responsible for our Convenience & QSR operation. This role is based at Hume Rd, Laverton and reports to the Transport Manager – VIC.

This is a morning shift role, starting at around 6:00AM and requires the individual to work autonomously with minimal guidance, whilst being able to work closely with our Operational Leaders and Customer Service team to ensure we provide a high level of service to our customer.

Key responsibilities include, but are not limited to:

• Ensure sub-contractors and drivers are compliant under Chain of Responsibility (CoR)
• Work collaboratively with Convenience site operations to ensure that scheduled trucks are despatched on-time
• Ensure that all drivers are trained across Convenience transport requirements including Load Restraint, Roll-Cages handling, and In-Store requirements.
• Ensure all Reverse Logistics requirements (i.e., product returns, MHU) are met in terms of inventory control and maintenance
• Review weekly commercials, identifying variations from budget and initiating remedial action
• Ensure a high level of service is provided to internal and external customers, whilst driving performance to meet contracted and set service level KPIs (utilisation, DIFOT)
• Allocate and record resources and movements in the transport management system (TMS)
• Manage the working relationship with subcontractors, drivers and labour hire providers
• Book subcontractors and ensure they deliver within agreed terms
• Ensure any people issues regarding sub-contractors or drivers are raised to the appropriate contact person
• Work closely with the Customer Service team to ensure customer/store queries/complaints are dealt with efficiently and effectively, in a timely manner
• Ensure sub-contractors and drivers are paid correctly and on time
• Ensure Company fleet/vehicles are maintained and serviced
• Ensure the TMS weekly cut-off requirements are met
• Complete safety reporting as required by business in the safety system

To be successful, you will have:

• 5 years plus experience in a similar role, within the Transport / 3PL industry
• Experience leading a team of drivers (subcontractors and labour hire)
• Excellent understanding of CoR principles (NHVLR, Mass/Fatigue Management)
• Experience with developing and implementing financial budgets, targets and reporting
• Has the ability to provide training to subcontractors and drivers on Company processes and procedures
• Experience with managing customer relationships and resolution of issues
• Strong understanding and implementation of safety procedures, product safety, quality and legality issues
• Experience with asset management
• Strong IT skills (Microsoft Office, WMS, TMS)
• Strong customer service, problem solving and influencing skills
• Ability to work autonomously with minimal supervision

What we offer in return:

• A constructive culture – focused on achievements, self-actualising, humanistic encouraging and being affiliative
• Safety recognition programme, annual flu vaccinations, onsite Physiotherapist
• Corporate fleet programmes with major car dealers including novated leasing

If you would like to join us, please complete the application form and submit your CV as a PDF attachment.

We would love to hear from you!

We respectfully request no agency submissions.