This well-established international freight forwarder is seeking a Warehouse Operations and Administration Assistant to assist in the daily operational duties within the Transport & Warehouse administration team. Prior experience working in a warehouse office essential.Responsibilities & Duties:
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
- Measure and report the effectiveness of warehousing activities
- Organize and maintain inventory and storage area
- Ensure shipments’ and inventory transactions’ accuracy
- Interface with customers to answer questions or solve problems
- Maintain items record, document necessary information and utilize reports to project warehouse status
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
- Confer and coordinate activities with other departments
- Proven work experience in warehousing / office environment
- Knowledge of warehouse software packages and MS Office proficiency – Previous use / experience of Cargowise CW1 would be preferable but not a necessity
- Ability to input, retrieve and analyse data
- Hands-on commitment to getting the job done
- Excellent communication and interpersonal skills
- Proven ability to coordinate operations and problem solving skills
- Strong organisational and time management skills