The Alto Group is a family-owned and operated organisation with over 600 employees, which has been serving the motoring needs of the local community for over 60 Years.
We currently looking for an experienced Warranty & Vehicle Repair Specialist with exceptional skills to work at our multi franchised dealership in Pennant Hills, representing our European & Japanese Brands.
Reporting to the General Manager you will be in charge of ensuring all warranty claims relating to the service and repair of vehicles are processed with a high degree of efficiency and accuracy.
In this role you will be responsible for:
- Compiling and completing warranty claims ensuring adherence to guidelines set by the manufacturer and the Alto Group within required timelines
- Keeping valid, current and legible records of all claims submitted
- Maintaining warranty storage of return parts and return all parts requested
- Utilise technical mechanical knowledge & experience to advise and manage motor vehicle warranty and service activities for the Alto Group
- Prepare warranty claims, journals & reconciliation summaries in accordance with strict individual manufacturer supplier requirements
- Previous experience within a Warranty Specialist role
- At least five (5) years of relevant motor industry experience
- Experience with European brands
- Technical motor Vehicle Repair and parts knowledge would be well regarded
- Excellent attention to detail
- Operate with a high level of Integrity
- Work in a team environment with a "Can Do" attitude.
- Salary: $70,000 to $80,000 per year
- On the job support from experienced warranty team and management across our group.
- A positive and supportive environment with opportunities for career progression