AddressFor our Corporate Office located at Syndey International Airport we are looking for a Workforce Planner.
The Workforce Planner is responsible for the short and long term planning and intra-day management of service levels and all employees within the Retail Area. The output will consist of detailed workforce planning/rosters, accurate reporting, real time management and timely, quality activity, enabling optimal resource utilisation, and consistent customer satisfaction on the floor.
The Workforce Planner is responsible for the short and long term planning and intra-day management of service levels and all employees within the Retail Area. The output will consist of detailed workforce planning/rosters, accurate reporting, real time management and timely, quality activity, enabling optimal resource utilisation, and consistent customer satisfaction on the floor.
Workforce Planner
Your new job includes
- Real time management of resources - receive and action requests for personnel by management/suppliers
- Rostering including leave requests and unplanned absences
- Accurate maintenance of rosters and database
- Coordinate rosters and conduct shift confirmation, publish rosters in a timely manner
- Deliver monthly reports
What you should bring along
- Previous experience in workforce planning in a retail environment
- Have an extensive understanding of employee relations and interpreting retail employment legislation and Enterprise Agreements
- Strong ability to build relationships within the business and manage and influence stakeholders effectively
- Experience working with and managing time and attendance software e.g. Tambla, Kronos.
- Experience in producing reports and analysing data within a retail environment
- Friendly and professional communication, interpersonal and customer focused
- Strong administrative computer skills including advanced skills in Microsoft Excel
- Strong time management skills, being able to multi-task and prioritise workload
What you can be excited about
Attractive employee discounts
Subsidised parking
Team events
Flexible working hours
Active feedback culture
