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SalaryEmployment Type: Permanent Full Time, Temporary Full Time
Position Classification: Operational Mgr Lvl 3
Remuneration: $139,778 - $159,348
Hours Per Week: 38
Requisition ID: REQ385167
Applications Close: 11:59pm, Sunday 2nd April 2023
NSW Ambulance is now seeking to appoint high calibre, contemporary leaders to Zone Manager vacancies in clinical operations and aeromedical directorates around the state of NSW.
The advertisement is aimed to create a talent pool of successful applicants for permanent and temporary vacancies (up to 18 months).
The Zone Manager provides leadership and direction of a team of Duty Operations Managers and Station Officers or Control Centre Duty Operations Managers to meet performance requirements in delivering high-quality, cost-effective emergency patient care, clinical and operational practice and patient transport services for the community.
The Zone Manager is responsible for the staff and operations of your business area, typically managing over 100 staff and a multi-million dollar budget.
As a Zone Manager you will:
Lead and direct all Ambulance operations within your remit, ensuring the highest levels of service are delivered;
Engage in operational emergency service delivery and undertake a command role in the event of large-scale incidents using the emergency escalation and command and control protocols and procedures including the sue of Incident Control Systems (ICS) and Incident Management Teams (IMT)
Lead, coach and develop your staff including volunteers, on all aspects of Ambulance operations;
Assist in the development of strategies and programs to improve the operational efficiency of your business area, through astute financial and operational management, and the adoption of global best practice methodologies;
Collaborate closely with your peers and partners to maintain strong relationships with external stakeholders such as local health districts, emergency services and community groups;
Maintain a responsive, future focused and contemporary organisational culture which supports staff to deliver true excellence in patient care;
Critical to your success will be your ability to lead, motivate and inspire your team to be the very best within a highly challenging and demanding environment.
Successful candidates will be required to attend an assessment centre in person held in Sydney. If you are interested in finding out more about the assessment centre process, more information can be found .
Employment Conditions:
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
The successful applicant will be appointed under the terms and conditions of the Operational Ambulance Managers (State) Award and will be required to enter into the annual Performance Development Program.
The successful applicant may be required to undertake duties at the other locations should the need arise.
NSW Ambulance employees currently undertaking a specialist consolidation period are eligible to apply however will need to complete all training and return to service obligations before accepting a Zone Manager role.
Appointment to this position is subject to a satisfactory conduct and services check, which includes referee/supervisor check, a review of National Criminal Record Check, review of Service Check Register, a review of sick leave, ability to undertake full duties of the position and clearance from the Professional Conduct and Integrity section.
General Information:
NSW Ambulance accommodation and travel costs may be provided if deemed appropriate depending on where the applicant resides relative to the posting.
An eligibility list will be established for future vacancies including temporary and relief positions.
No entitlement to Transferred Employee Benefits (TEB).
If you are a NSW Health employee please ensure you use your StaffLink login in ROB so the system can identify that you are internal to NSW Health.
It is a requirement that all candidates submit their applications online via ROB. No paper based or email applications will be accepted.
Assessment of the role will utilise the Public Service Commission Capability framework in addition to selection criteria. Information about the Capability Framework can be found . Details of Focus Capabilities for the role can be found in the position description.
Please apply through the Job Portal with the following:
Current CV (up to 4 pages) (submit in PDF format)
Answers to the following 2 questions (Maximum 4000 characters per question):
What performance improvements has your leadership style espoused in your team? Were there any initial barriers and how did you overcome these?
As a leader, you are often required to make hard decisions. Describe the context regarding the last time you had to make a hard decision, how you arrived at your decision and the result.
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- If you wish to discuss your application for the role, please contact Recruitment on AMBULANCE-AssessmentCentres@health.nsw.gov.au or Maxine Puustinen on Maxine.puustinen@health.nsw.gov.au
NSW Ambulance is committed to achieving a diverse workforce and strongly encourages applications from women, Aboriginal people, from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people with disability.
If you are an Aboriginal person and wish to obtain more information about applying for a role within NSW Ambulance, please contact our A/ Aboriginal Employment Coordinator, Joshua Harmer, on 0400 703 512 or .
If you wish to discuss any accessibility requirements in relation to your application, please contact our Diversity and Culture Advisor, Joe Wasuruj, on 02 9320 7339 or .
