Our client represents the future of car buying, offering seamless, efficient and transparent path to purchasing your next new vehicle. What truly sets them apart is the convenience and personalised service. The platform tailors the car buying experience to each customer’s unique needs. From sourcing competitive prices and quality vehicles, to providing finance options all the way through to vehicle delivery you don’t have to look no further.About the role
They are currently seeking 5 x Sales Consultants to join their growing Contact Centre in Silverwater. These are permanent opportunities working 8:30am-5:30pm Monday to Friday, no weekends!Reporting to the Team Leader, you will be responsible for providing a technologically enabled vehicle purchasing experience. Through the connection and engagement of Warm Leads, you will foster a consultative sales approach to establish a build trusted relationships with prospective customers in assisting them find their next new car.Responsibilities
- Conduct outbound calls to Warm Leads received via the website
- Build rapport and understand customer needs and requirements
- Nurture customers through the new car buying journey
- Promote the entire product suite to all customers (vehicle trade-in, finance & aftermarket products)
- Find the best vehicle solution to meet the customer’s needs
- Provide specialist advice and information relating to products
- Respond to all customer enquiries via telephone, email, or web within timeframes
- Establish and maintain effective stakeholder relationships with various Dealers
- Convert Warm Leads into orders
- Prepare sale contracts
- Gather tender documentation and upload into tender portals
- Consistently meet and exceed monthly sales targets
- Participate in monthly performance reviews
- Records and database management, ensuring high accuracy, integrity and confidentiality
- Ensure compliance with organisational procedures, policies and best practice
- Proven Customer Service or Sales experience
- Knowledge or interest in the Automotive Industry
- Impeccable communication skills, both verbal and written
- Professional with a customer centric focus
- Dedicated, committed with a drive to succeed
- Confident and resilient with a growth and positive mindset
- Strong work ethic with the ability to receive constructive feedback
- Works well under pressure to meet KPI’s
- Superior organisational skills with the ability to multitask and prioritise competing deadlines
- Proactive and self-motivated, with the ability to work autonomous and part of a team
- Strong computer literacy and proficiency with MS office suite and Salesforce
Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.What next
Applications will be reviewed for this role, and only suitable applicants will be contacted.We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alertsShare this jobCreate alertCreate As AlertConsultant on jobsConsultant Name: Consultant Email: Social AccountsSCHEMA MARKUP ( This text will only show on the editor. )Similar jobsSTAY UP TO DATEEmail:I am a:New Field:Privacy Policy understoodThank you so much for reaching out to Alexander Appointments. We are happy you want to keep up to date on the latest industry news.If you want to talk to us now about recruitment or potential job opportunities do not hesitate to contact us at 02 9659 4411.Kind regards,The Team @ Alexander AppointmentsOops, there was an error sending your message.Please try again later.SYDNEYMELBOURNEBRISBANECANBERRAADELAIDEPERTHREGIONAL AUSTRALIASydney | Melbourne | Brisbane | Hobart | Canberra Wollongong | Newcastle | Hunter Region | NSW North Coast | NSW Central Coast | NSW Central West | NSW Central Tablelands | NSW Southern Highlands | Sydney Sutherland | Sydney Hawkesbury | NSW Blue Mountains | Western NSW | NSW Mid North Coast | NSW North Coast | NSW South Coast| Perth | Adelaide | Greater Sydney | Hills District | Sydney Penrith and Nepean | Sydney CBD| Sydney Eastern Suburbs | North West Sydney | South West Sydney | Western Sydney | Northern Beaches | Northern Sydney | Sydney South |