Assurance Service jobs

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GRADUATE SERVICE ASSURANCE COORDINATOR

Provide technical support to customers over the phone, via ticket or emails. Ensure all activity and relevant information is accurately recorded in the service-desk system, including updating tickets with notes in all instances. A...

CompanySymbio
AddressSydney, NSW
CategoryConstruction & Property
Date Posted just now See detail

Graduate Service Assurance Coordinator New

Symbio

Sydney, NSW

Provide technical support to customers over the phone, via ticket or emails. Ensure all activity and relevant information is accurately recorded in the service-desk system, including updating tickets with notes in all instances. A...

Service Assurance and Optimisation Analyst

Datacom

Canberra, ACT

Maintenance of the SLM Framework - design and maintain the underlying structure of the agreed Service Levels Management approach and structure. Identification of Service Requirements - The Service Level Requirements are to be doc...

Senior Service Improvement and Quality Assurance Specialist

Wa Health

Perth, WA

Leading the coordination and delivery of the Contact Centres Quality Assurance and Service Improvement services to ensure transactional processes are compliant and drive continuous improvement in customer experience. Leading the...

Service Improvement and Quality Assurance Specialist

Wa Health

Perth, WA

Continuously improving quality and efficiency of customer service. Quality analysis of all types of interactions. Providing knowledge, support and direction to contact centre team members and role models appropriate customer servi...

Senior Service Improvement and Quality Assurance Specialist

Wa Health Support Services

Perth, WA

Leading the coordination and delivery of the Contact Centres Quality Assurance and Service Improvement services to ensure transactional processes are compliant and drive continuous improvement in customer experience. Leading the...

Service Improvement and Quality Assurance Specialist

Wa Health Support Services

Perth, WA

Continuously improving quality and efficiency of customer service. Quality analysis of all types of interactions. Providing knowledge, support and direction to contact centre team members and role models appropriate customer servi...

Service Assurance and Optimisation Manager

Datacom

Canberra, ACT

$90,000-100,000 per year

Maintenance of the SLM Framework - design and maintain the underlying structure of the agreed Service Levels Management approach and structure. Identification of Service Requirements - The Service Level Requirements are to be docu...

Services Project Manager – Delivery Assurance

Ceridian

Australia

Permanent

Effectively manage the Delivery Assurance process, and work with a team of professional Project Managers. Manage multiple, concurrent projects ensuring quality, on-time, and on-budget implementations. Plan, manage and communicate...

Service Assurance / Service Management Specialist (Servicenow)

News Corp

Sydney, NSW

$100,000 - $115,000 a year

This role partners with other members of the InfrastructureServiceNow and Operations teams, as well as, business units within Australia and globally. The position requires the ability to multitask, work collaboratively across busi...