Complaint Management jobs in Victoria

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APS 6 COMPLAINTS MANAGER

Developing guidance materials and support processes to assist team members in dealing with complaints. Leading and supporting team members to effectively manage complaints within the expected timeframe. Managing complaints and par...

CompanyHays Recruitment
AddressBroadmeadows, VIC
CategoryScientific
Date Posted 5 days ago See detail

APS 6 Complaints Manager

Hays Recruitment

Broadmeadows, VIC

Developing guidance materials and support processes to assist team members in dealing with complaints. Leading and supporting team members to effectively manage complaints within the expected timeframe. Managing complaints and par...

APS6 Complaints Manager

Hays Recruitment

Geelong, VIC

Developing guidance materials and support processes to assist team members and other business areas in dealing with complaints. Leading and supporting team members to effectively manage complaints within expected timeframes. Manag...

Complaints Management Complaints Officers (APS5&6)

Chandler Macleod Group

Broadmeadows, VIC

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

EL2 Director, Complaints Management Coordination

Comcare

Melbourne, VIC

Australian citizenship. Character clearance (police records check). Health clearance. Six months probationary period for new engagements....

EL2 Director, Complaints Management Coordination

Comcare

Melbourne, VIC

A merit pool will be created and may be used to fill similar Ongoing and Non-ongoing vacancies.Experience (Highly desirable)Demonstrated experience in service delivery leadership roles, with experience in Complaints Management/ser...

Complaints Management Complaints Officers (APS5&6)

Chandler Macleod

Geelong West, VIC

$55.24-60.26 per hour

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

Customer Advocacy Complaints Manager

Hsbc

Melbourne, VIC

Investigating, managing and drafting responses to internal customer complaints to address any scam related issues along with potentially vulnerable customer complaints within SLA, RG271 guidelines and relevant regulatory timeframe...

Complaints Management Complaints Officers

Atlamgroup

Geelong, VIC

Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane.12-month contract with the possibility of extensionAPS5 - $55.24 per hour plus superAPS4 - $43.82 per hour plus superOut Federal Gover...

Complaints Management Complaints Officers

Chandler Macleod

Geelong, VIC

$43.00-55.00 per hour

12-month contract with the possibility of extension. APS5 - $55.24 per hour plus super. APS4 - $43.82 per hour plus super. Managing complaints and participant incidents, including assessing, recording, resolving and referring as r...

Complaints Management Complaints Officers

Chandler Macleod

Broadmeadows, VIC

$43.00-55.00 per hour

12-month contract with the possibility of extension. APS5 - $55.24 per hour plus super. APS4 - $43.82 per hour plus super. Managing complaints and participant incidents, including assessing, recording, resolving and referring as r...

Incident & Complaint Manager

Equity Trustees

Melbourne, VIC

Permanent

Relationship Management. Incident/Complaint uplift coaching. Contribute to Audits / Projects. Reporting to Key Stakeholders. Incident Management. Complaint Management. Melbourne or Sydney based. Previous experience in line 1 or li...

Manager, Systemic Issues & Complaint Prevention

Insurance Australia Group

Melbourne, VIC

Senior leadership experience in a large, complex organisation, preferably in the financial services sector or with a regulatory body. Advanced understanding of the Australian financial services regulatory and external landscape as...