Contact Centre Specialist jobs in Hawthorn East, VIC

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TEAM LEAD - CONTACT CENTRE (RECOVERIES)

Leading a team in assigned day-to-day activities to achieve set KRAs while ensuring compliance to IFS Regulatory and compliance standards, internal policy and processes and relevant legislation. Reviewing work quality and key ana...

CompanyIndustry Fund Services
AddressMelbourne, VIC
CategoryAdministrative
Date Posted a month ago See detail

Team Lead - Contact Centre (Recoveries)

Industry Fund Services

Melbourne, VIC

Leading a team in assigned day-to-day activities to achieve set KRAs while ensuring compliance to IFS Regulatory and compliance standards, internal policy and processes and relevant legislation. Reviewing work quality and key ana...

Contact Centre - Expression of Interest

Dfp Recruitment

Melbourne, VIC

Previous experience in a customer service or Contact Centre role is desirable but not essential. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with diverse st...

Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

Learning and Development Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

Contact Centre Dialler Manager (Genesys)

Dfp Recruitment

Melbourne, VIC

Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...

Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

Contact Centre Consultant - Melbourne

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Contact Centre Operator

A2B

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

Contact Centre Consultant

World Vision

Burwood East, VIC

Make a true difference in the world, using your service & communicationskills to engage, raise awareness, provide information, and educate our Supporters (customers) to raise funds, stand up for human rights and fight for those w...

Contact Centre Operator

13Cabs

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...