Contact Centre Specialist jobs in Hawthorn East, VIC

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CONTACT CENTRE SPECIALIST

This is a key role in the support we provide to our customers and great opportunity to learn about banking and build the foundation for a long-term career.A little bit about you- Ideally you have a strong background in customer se...

CompanyGreat Southern Bank
AddressSouth Yarra, VIC
CategoryAdministrative
Date Posted 2 months ago See detail

Contact Centre Specialist

Great Southern Bank

South Yarra, VIC

This is a key role in the support we provide to our customers and great opportunity to learn about banking and build the foundation for a long-term career.A little bit about you- Ideally you have a strong background in customer se...

Contact Centre Specialist (Part-Time)

Gsb

Melbourne, VIC

Contact Centre Specialist Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. A little bit about us CUA has entered an ambi...

Customer Contact Centre Platform and System Specialist

Troocoo

Melbourne, VIC

Minimum of 2 years of experience with Contact Centre systems and platforms (Mandatory). Proficiency with tools such as Microsoft Office 365, Power Apps, and SharePoint. Experience in mentoring and training team members on system u...

National Contact Centre Manager Service New

Bupa Dental

Melbourne, VIC

Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...

National Contact Centre Manager Service

Bupa Aged Care Australia

Melbourne, VIC

Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...

APS4 National Contact Centre Real Time Analyst

National Disability Insurance Agency

Richmond, VIC

Access to higher superannuation and above market leave entitlements. Competitive remuneration and working conditions that support a positive work life balance. Access to ongoing professional development and learning....

Training Specialist, Contact Centre

Mercer

Melbourne, VIC

Flexible hybrid work environment. Leadingtraining and development programs. Professional environment where your career path really matters and is supported in our global organization. Great team of energetic and supportive collea...

Contact Centre Team Leader (6 month contract)

Bounceinc

Glen Iris, VIC

Minimum 1 year experience as a Team Leader in an omni-channelenvironment. Multi-tasking and time management skills with the ability to prioritise tasks. Excellent analytical and problem-solving skills. A passion for the customer e...

Contact Centre / Helpdesk Manager

Compass Group

Melbourne, VIC

24/7 Help Desk.. Lead, manage and coach a team of about 10 in this new role.. Exposure to similar role in facilities management or hospitals!. New Footscray Hospital 2025!. Responsible for site-wide systems, and the delivery of si...

Contact Centre Agent

The Lost Dogs Home

North Melbourne, VIC

Handle inbound calls professionally, directing inquiries and providing accurate information on animal reclaims, surrenders, adoptions, and general queries. Resolve customer complaints and issues promptly, escalating complex matter...

Contact Centre Officer

Family Violence Jobs

Melbourne, VIC

Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...

AAMI Contact Centre Manager

Suncorp

Melbourne, VIC

Permanent role . Contribute to a strong collaborative and supportive culture . Collaborate across the AAMI, Suncorp & GIO Centres to ensure consistency of operations and that best practice is applied to the day-to-day running of o...

EL2 Director National Contact Centre Planning & Performance

National Disability Insurance Agency

Richmond, VIC

Leading Contact Centre operational and financial forecasting of Contact Centre workloads. Leading Contact Centre planning, rostering and on day delivery of Contact Centre resourcing that meets key performance indicators. Leading C...

Cloud Contact Centre Implementation Engineer

Callscan Australia

Melbourne, VIC

End-to-End Contact Centre Implementations: Offer best practice consultations, lead design sessions, set up essential technologies, configure applications, and support testing, training, and go-live processes. Network Configuration...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Vic

Melbourne, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

Digital Marketing Specialist - Supre Global Support Centre

Supre

Chadstone, VIC

Youll play a crucial role in supporting our Digital Marketing & Trade Manager with the day-to-day operations, nurturing relationships with merchandisers, analysts, and web developers, while also collaborating closely with our Dig...

Digital Marketing Specialist - Supre Global Support Centre

Cotton On

Chadstone, VIC

Permanent

Proven Experience: Demonstrated success in delivering digital projects and executing digital content for a global retailer. Technical Proficiency: Strong ability to use content management systems and email marketing platforms, wit...

Contact Centre Officer

Uworkin

Melbourne, VIC

Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...

Contact Centre Supervisor

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5: $106,534 128,897 + superannuation. Manage a team of Con...

Contact Centre Outbound Campaign Manager

National Disability Insurance Agency

Richmond, VIC

Liaising with internal NDIA business areas to establish contact lists and agree campaign outcomes;. Establishing and maintaining outbound workforce capability in the NCC;. Coordinating with NCC Operations around performance strate...

Contact Centre Team Leader

Frizelle Sunshine Automotive

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

Contact Centre Team Leader

Peter Warren Automotive Holdings

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

Contact Centre Team Leader

Penfold Motor Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

Contact Centre Team Leader

Penfold Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

Team Leader Contact Centre

Bankvic

Melbourne, VIC

Maximise and achieve department and company objectives. Maintain up-to-date knowledge of all BankVic products and services. Provide regular coaching to team members. Awareness of the prevention and detection of fraud and corruptio...

Contact Centre Consultant - Flexible/Hybrid work location

Collingwood 3066

Collingwood, VIC

Looking for flexibility in your role with a modern office and great public transport access?. Are you a great problem-solver?. Do you love providing great customer experiences for a wide range of people?. Do you have a great phone...

Contact Centre Team Leader

Bank Australia

Collingwood, VIC

We have big plans to become Australias most trusted bank and a leading purpose-driven business. As a certified B Corp, were part of a global business community who meet the highest social and environmental standards, putting pur...

Contact Centre Supervisor (Vpsg5)

Family Violence Support Jobs Victoria

Melbourne, VIC

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 - 128,897+ superannuation. Manage a team of Co...

Customer Service - Contact Centre

Westpac Bank

Melbourne, VIC

A fantastic opportunity to join a supportive and caring team culture. Multiple, full time, permanent roles available in Melbourne CBD starting 5th July. Working flexibly will be offered once competent in the role. At least 12 mont...

Contact Centre Supervisor

Uworkin

Melbourne, VIC

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 128,897+ superannuation. Manage a team of Co...