LoginRegister

Contact Centre Specialist jobs in Melbourne, VIC

Now available 38 results are consistent

Sort by:relevance - date

CONTACT CENTRE SPECIALIST (PART-TIME)

Contact Centre Specialist Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. A little bit about us CUA has entered an ambi...

CompanyGsb
AddressMelbourne, VIC
CategoryAdministrative
Date Posted 2 months ago See detail

Contact Centre Specialist (Part-Time)

Gsb

Melbourne, VIC

Contact Centre Specialist Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. A little bit about us CUA has entered an ambi...

2 months ago seen See more...

Customer Contact Centre Platform and System Specialist

Troocoo

Melbourne, VIC

Minimum of 2 years of experience with Contact Centre systems and platforms (Mandatory). Proficiency with tools such as Microsoft Office 365, Power Apps, and SharePoint. Experience in mentoring and training team members on system u...

6 days ago seen

Contact Centre Specialist

Great Southern Bank

South Yarra, VIC

This is a key role in the support we provide to our customers and great opportunity to learn about banking and build the foundation for a long-term career.A little bit about you- Ideally you have a strong background in customer se...

2 months ago seen See more...

Contact Centre / Helpdesk Manager New

Compass Group

Melbourne, VIC

24/7 Help Desk.. Lead, manage and coach a team of about 10 in this new role.. Exposure to similar role in facilities management or hospitals!. New Footscray Hospital 2025!. Responsible for site-wide systems, and the delivery of si...

11 hours ago seen

Training Specialist, Contact Centre

Mercer

Melbourne, VIC

Flexible hybrid work environment. Leadingtraining and development programs. Professional environment where your career path really matters and is supported in our global organization. Great team of energetic and supportive collea...

a month ago seen See more...

Contact Centre Officer

Family Violence Jobs

Melbourne, VIC

Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...

2 days ago seen See more...

AAMI Contact Centre Manager

Suncorp

Melbourne, VIC

Permanent role . Contribute to a strong collaborative and supportive culture . Collaborate across the AAMI, Suncorp & GIO Centres to ensure consistency of operations and that best practice is applied to the day-to-day running of o...

2 days ago seen See more...

Cloud Contact Centre Implementation Engineer

Callscan Australia

Melbourne, VIC

End-to-End Contact Centre Implementations: Offer best practice consultations, lead design sessions, set up essential technologies, configure applications, and support testing, training, and go-live processes. Network Configuration...

5 days ago seen See more...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Vic

Melbourne, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

7 days ago seen See more...

Contact Centre Officer

Uworkin

Melbourne, VIC

Communicate with Victims in a Trauma informed and culturally safe way that supports them to access financial assistance. Ongoing position - multiple roles. VPS3:$74,580 - $90,558+ Superannuation. Act as the first point of conta...

2 weeks ago seen See more...

Contact Centre Supervisor

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5: $106,534 128,897 + superannuation. Manage a team of Con...

2 weeks ago seen See more...

APS4 National Contact Centre Real Time Analyst

National Disability Insurance Agency

Richmond, VIC

Access to higher superannuation and above market leave entitlements. Competitive remuneration and working conditions that support a positive work life balance. Access to ongoing professional development and learning....

5 days ago seen See more...

Customer Service Officer - Customer Contact Centre

The Royal Children's Hospital Melbourne

Parkville, VIC

The role is required to answer enquiries through two channels at RCH - the Switchboard and the Specialist Clinics Call Centre:. Switchboard responsibilities include responding to a high volume of internal and external calls, overh...

5 days ago seen See more...

Team Leader Contact Centre

Bankvic

Melbourne, VIC

Maximise and achieve department and company objectives. Maintain up-to-date knowledge of all BankVic products and services. Provide regular coaching to team members. Awareness of the prevention and detection of fraud and corruptio...

3 weeks ago seen See more...

High Volume Recruitment Officer || Contact Centre

Hay Street Trust

West Melbourne, VIC

Introducing recruitment processes to ensure continuing growth of the organisational workforce. High Volume Recruitment, sourcing top-notch candidates through various channels. Conducting interviews and assessments to match candida...

a week ago seen See more...

Contact Centre Supervisor (Vpsg5)

Family Violence Support Jobs Victoria

Melbourne, VIC

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 - 128,897+ superannuation. Manage a team of Co...

3 weeks ago seen

Customer Service - Contact Centre

Westpac Bank

Melbourne, VIC

A fantastic opportunity to join a supportive and caring team culture. Multiple, full time, permanent roles available in Melbourne CBD starting 5th July. Working flexibly will be offered once competent in the role. At least 12 mont...

3 weeks ago seen See more...

Contact Centre Supervisor

Uworkin

Melbourne, VIC

Manage the daily operation of the FAS Contact Centre, ensuring that the Contact Centre meets daily service targets and functional responsibilities. Ongoing positions. VPS5:$106,534 128,897+ superannuation. Manage a team of Co...

3 weeks ago seen See more...

Medical Receptionist in Specialist Centre

Healthcare On Collins

Melbourne, VIC

You love customer careand have excellent customer service skills. You enjoy working with people. You can manage very fast pace work environments. You can work well under pressure. You take pride in your presentation. You are punc...

2 weeks ago seen See more...

EL2 Director National Contact Centre Planning & Performance

National Disability Insurance Agency

Richmond, VIC

Leading Contact Centre operational and financial forecasting of Contact Centre workloads. Leading Contact Centre planning, rostering and on day delivery of Contact Centre resourcing that meets key performance indicators. Leading C...

3 weeks ago seen See more...

Insurance Claims Contact Centre Manager

Link Group

Melbourne, VIC

Newly created role. Melbourne or Sydney location. Hybrid working conditions. Responsible for building high performing teams to ensure service levels are met and to prioritise and adapt work to align with organisational goals. Wor...

a month ago seen See more...

Team Lead - Contact Centre (Recoveries)

Industry Fund Services

Melbourne, VIC

Leading a team in assigned day-to-day activities to achieve set KRAs while ensuring compliance to IFS Regulatory and compliance standards, internal policy and processes and relevant legislation. Reviewing work quality and key ana...

a month ago seen See more...

Contact Centre - Expression of Interest

Dfp Recruitment

Melbourne, VIC

Previous experience in a customer service or Contact Centre role is desirable but not essential. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with diverse st...

a month ago seen See more...

Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

a month ago seen See more...

Learning and Development Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

2 months ago seen See more...

Contact Centre Dialler Manager (Genesys)

Dfp Recruitment

Melbourne, VIC

Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...

2 months ago seen See more...

Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

2 months ago seen See more...

Contact Centre Consultant - Melbourne

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

2 months ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

2 months ago seen See more...

Contact Centre Outbound Campaign Manager

National Disability Insurance Agency

Richmond, VIC

Liaising with internal NDIA business areas to establish contact lists and agree campaign outcomes;. Establishing and maintaining outbound workforce capability in the NCC;. Coordinating with NCC Operations around performance strate...

4 weeks ago seen See more...

see more

Fastest job search tips

Search on Google

"Keyword" + au.123work.net

For example: Contact Centre Specialist jobs in Melbourne, VIC au.123work.net

Home
Create Cover Letter
Create CV
Account
More