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Contract Service Desk Analyst jobs in Canberra, ACT

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SERVICE DESK ANALYST

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

CompanyMinterellison
AddressCanberra, ACT
CategoryCustomer Service
Date Posted 2 weeks ago See detail

Service Desk Analyst

Minterellison

Canberra, ACT

Oversee Service Desk operations, including monitoring of telephones, and service portal requests coming in from all offices. Respond to IT Service Desk calls within agreed service level timelines. Resolve help desk incidents withi...

2 weeks ago seen See more...

Service Desk Analyst

Kbr

Canberra, ACT

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...

3 weeks ago seen See more...

Information and Records Management Resource / Service Desk Analyst

Phoenix Ict Solutions Pty Ltd

Canberra, ACT

Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...

a month ago seen See more...

ICT Service Desk Manager

Unisys

Canberra, ACT

Must be an Australian Citizen. To be successful, you must hold at least NV1-level security clearance.. The role is based in Canberra, Australia. Managing employees who obtain information from services requester, log information in...

yesterday seen See more...

Front Desk Officer - Health Information Services New

Act Health

Canberra, ACT

Employment Type: Full Time, Temporary 6-Month Contract with possibility of extension and/or permanencyClassification: Administrative Service Officer 2/3 (PN 25132) Salary: $64,744 - $78,177 (Plus 11.5% Super)Location: Canberra Ho...

11 hours ago seen See more...

Service Assurance and Optimisation Analyst

Datacom

Canberra, ACT

Maintenance of the SLM Framework - design and maintain the underlying structure of the agreed Service Levels Management approach and structure. Identification of Service Requirements - The Service Level Requirements are to be doc...

yesterday seen See more...

ICT Service Desk Team Leader

Digital61

Canberra, ACT

Lead, mentor, and motivate Service Desk technicians. Set performance expectations, prioritize tasks, and ensure timely issue resolution. Maintain a customer-centric approach and handle escalated issues. Streamline processes, analy...

2 weeks ago seen See more...

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

4 weeks ago seen See more...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

4 weeks ago seen See more...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

4 weeks ago seen See more...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

4 weeks ago seen See more...

Business Analyst Services

Hays Recruitment

Canberra, ACT

Long term contract. Attractive hourly rate. Team culture. Defining standards and guidelines for business situation analysis to guide the PMO's support for smaller entities' ERP uplift implementation. Conducting desktop analysis of...

a month ago seen See more...

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Top Jobs in Canberra, ACT

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What companies are hiring for Contract Service Desk Analyst jobs in Australian Capital Territory?

The top companies hiring now for Contract Service Desk Analyst jobs are APS, FinXL IT Professional Services, Kirra Services, Recruitment Hive,

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