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Service Desk Analyst jobs in Forrest, ACT

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SERVICE DESK ANALYST

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...

CompanyKbr
AddressCanberra, ACT
CategoryCustomer Service
SalaryPermanent
Date Posted 3 days ago See detail

Service Desk Analyst

Kbr

Canberra, ACT

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. Your exper...

3 days ago seen See more...

Service Desk Analyst

Atlamgroup

Canberra, ACT

Understanding of Active Directory and administration processes.Troubleshooting PC, networks, servers, software and hardware problems, and Microsoft applications. A keen interest in developing a career in IT (essential)Unisys has b...

2 weeks ago seen See more...

Senior Service Desk Analyst (Workplace Technology)

Genesis It Recruitment

Canberra, ACT

Access to a wide range of training courses. Chance to acquire NV1 clearance. Onsite permanent role. Active Directory and Group Policy Administration. File & Print (Permissions, Groups, Shares). PowerShell (Desirable). Azure Active...

2 weeks ago seen See more...

Service Desk Analyst - Permanent Role - Full-time

Digital61

Canberra, ACT

Outstanding customer service skills. Excellent phone manner with great verbal and written communication skills. Effective time, workload, and priority management. General knowledge of IT fundamentals. Strong analytical and problem...

2 weeks ago seen See more...

Information and Records Management Resource / Service Desk Analyst

Phoenix Ict Solutions Pty Ltd

Canberra, ACT

Strong communication skills (written and verbal) along with the professionalism and maturity to build effective relationships with both internal and external stakeholders.h. Assists in the search of multiple repositories and retri...

2 weeks ago seen See more...

Service Desk Analyst

Kirra Services

Canberra, ACT

Must be able to obtain Negative Vetting Level 1Mandatory Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and Service Desk op...

4 weeks ago seen See more...

Service desk Analyst

Softtest Pays Pty Ltd

Canberra, ACT

Contract start 06 Dec 2022 To 30 Jun 23 plus 12 months extn. Canberra, Citizen able to get NV1 clearance....

2 months ago seen See more...

APS3 ICT Service Desk Analyst

National Disability Insurance Scheme

Deakin, ACT

In this role your skills will be required for application of clerical, administrative support and operational tasks including some basic research and analysis activities. NDIA will provide reasonable adjustments for candidates to...

2 months ago seen See more...

Service Desk Analyst

Unisys

Canberra, ACT

Act as a single point of contact to provide 1st level IT support. Respond to and resolve customer requests or incidents providing fast and efficient, customer service. Perform standard diagnostics to initiate the problem managemen...

2 months ago seen See more...

Service Desk Analyst

Hays

City, ACT

Windows OS | Active Directory | M365Your new company Great opportunity with a local government client based in the south-eastern suburbs.Your new role In your new role, you will be responsible for the provision of a range of custo...

2 months ago seen See more...

Service desk Analyst

Softtestpays

Canberra, ACT

Permanent

Contract start 06 Dec 2022 To 30 Jun 23 plus 12 months extn. Canberra, Citizen able to get NV1 clearance....

2 months ago seen See more...

APS3 ICT Service Desk Analyst

National Disability Insurance Agency

Deakin, ACT

$65,486-73,343 per year

Ongoing & Non-Ongoing 12 months with possibility of extension of up to two years - Full Time. $65,486 - $73,343 (plus 15.4% superannuation). Role located in ACT - Deakin,VIC - Geelong,WA - Midland. Providing advice and assistance...

2 months ago seen See more...

Service Desk Analyst

Corp It

Hume, ACT

Career development in a leading Managed Services Provider (MSP) environment. Permanent full-time employment with a competitive salary package. Unique support model that sometimes requires you to attend the customer site and fix is...

2 weeks ago seen See more...

Service Desk L1 New

Unisys

Canberra, ACT

Permanent

What success looks like in this role:1st Level telephone contact support.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly cus...

18 hours ago seen See more...

IT Service Desk Support Officer (Multiple Opportunities) - APS Level 4

Attorney-General's Department

Canberra, ACT

$74,679-81,085 per year

Ongoing. Salary: $74 679 to $81 085 plus 15.4% superannuation. Canberra, ACT. Provide a superior client-focused information and technology support service to clients in all areas of the department and the minister's office. Log, r...

yesterday seen See more...

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

a week ago seen See more...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

a week ago seen See more...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

a week ago seen See more...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

a week ago seen See more...

Level 2/3 Service Desk Engineer - Canberra

Efex

Canberra, ACT

Deliver proficient and timely proactive and reactive IT support tailored to meet our clients' needs, ensuring system continuity. Conduct support and maintenance of client environments within agreed parameters. Maintain frequent co...

2 weeks ago seen See more...

Level 2 Service Desk Technician

All It Solutions

Canberra, ACT

A hungry attitude for all things IT. Great customer service skills. Fluent English communication. A positive attitude. Present well. Networking concepts and hardware. Server technologies. Desktop systems. Microsoft operating syste...

2 weeks ago seen See more...

Senior Service Desk Officer

Royal Australian Mint

Deakin, ACT

$95,515 - $104,362 a year

They also manage application deployment and maintainthe standard operating environment within Microsoft EndpointConfiguration Manager.As a senior position within the ICT Service Delivery team, theSenior Service Desk Officer reinfo...

2 weeks ago seen See more...

Service Desk Technician | Level 2

Quo Group

Fyshwick, ACT

Understand, uphold and execute all business policies and procedures. Support clients within all SLA's timings and maintain communication throughout the entire process of incident management. Work with third party vendors and soft...

2 weeks ago seen See more...

Business Analyst Services

Hays Recruitment

Canberra, ACT

Long term contract. Attractive hourly rate. Team culture. Defining standards and guidelines for business situation analysis to guide the PMO's support for smaller entities' ERP uplift implementation. Conducting desktop analysis of...

2 weeks ago seen See more...

IT Service Delivery Analyst

Ashurst

Canberra, ACT

Permanent

At least 3 years previous experience providing IT support and analysing and troubleshooting IT incidents. Excellent communication skills and strong customer service focus. Strong attention to detail and highly effective organisati...

3 weeks ago seen See more...

ICT Service Desk

Australian Secret Intelligence Service

Canberra, ACT

You will be a key resource supporting the corporate desktop environment using your initiative to provide quality customer service for problem solving, advice and support. The work is dynamic with phone, in person and onsite suppor...

4 weeks ago seen See more...

Service Desk Manager

Australian Digital Health Agency

Canberra, ACT

$111,611 - $127,294 a year

Develop, manage and maintain Service Desk processes, procedures and documentation. Responsible for day-to-day management, resource planning and work allocation of the Service Desk to meet agreed Service Levels. Ensures Service Des...

4 weeks ago seen See more...

ICT Service Desk

Aps

Canberra, ACT

Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Diagnose and troubleshoot technical issues related to hardware, software, and network connectivity. Provide step-by-step guidance to cust...

a month ago seen See more...

Senior Service Desk Agent

Aps

Canberra, ACT

Accessing the IT network. Business and Office applications support. Remote Access Services (RAS). Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting servic...

a month ago seen See more...

Service Desk Agent

Aps

Canberra, ACT

Accessing the IT network and resources. Business and Office applications support. Telephony/VoIP and Mobile Services. Switchboard. Being the first point of contact. Managing Incidents and Requests. Promoting service automation and...

a month ago seen See more...

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What companies are hiring for Service Desk Analyst jobs in Australian Capital Territory?

The top companies hiring now for Service Desk Analyst jobs are Cleared ICT,

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