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CUSTOMER SUCCESS MANAGER II
Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...
| Company | Diligent Corporation |
|---|---|
| Address | Sydney, NSW |
| Category | Management |
| Date Posted | 2 weeks ago See detail |
Customer Success Manager II
Diligent Corporation
Sydney, NSW
Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...
2 weeks ago seen
Customer Success Manager
Equinix
Sydney, NSW
Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...
2 weeks ago seen See more...
- View all - jobs in Sydney, NSW
Customer Success Manager
Xcel Bespoke
Sydney, NSW
Work with high-value clients from Day-1. Hybrid working arrangement on offer. Amazing office, 1-min walk from railway. To own and act as the primary point of contact for our key clients in the areas of warehousing and order fulfil...
2 weeks ago seen See more...
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Customer Success Manager
Seek
Cremorne, VIC
Serve as a trusted advisor to our customers and build strong partnerships, drive adoption of our platform, and ultimately ensure they are getting strong value from our product. A focus on onboarding, delivery and retention for our...
2 weeks ago seen See more...
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Customer Success Manager
More Telecom
South Melbourne, VIC
Managing an existing team of offshore Customer Success Agents. Providing regular training and mentorship for the Customer Success team. Developing and executing retention strategies to drive customer loyalty and satisfaction. Inte...
2 weeks ago seen See more...
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Customer Success Manager 3
Equinix
Sydney, NSW
Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with specialized skills in a way that allows the CSM to influence the customer and others...
2 weeks ago seen See more...
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Customer Success Manager
Learnupon
Sydney, NSW
Master products and technology so you can serve as a knowledgeable and consultative partner to your customers on how, when, and why to use LearnUpon to solve business problems and meet learner needs. Manage the onboarding process...
2 weeks ago seen See more...
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Customer Success Manager
Equinix
Melbourne, VIC
Manages new and existing customer installations, working cross functionally to deliver services in the agreed upon timeframe and according to customer expectations. Responsible for owning and resolving a wide range of standard and...
2 weeks ago seen See more...
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Customer Success Manager (Remote)
Life's Magical Journey
Brisbane, QLD
About Us:We are a leading provider in the Personal Development industry, offering online courses, dynamic destinations, and virtual events designed to inspire positive transformations. Our reach extends across Australia, New Zeala...
2 weeks ago seen See more...
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Customer Success Manager
Tpg Telecom
Sydney, NSW
Lead customer contract compliance and obligation management in collaboration with the relevant internal stakeholders ensuring all obligations have been met,. Collaborate with Global Service Desks and Carrier Management for Mobilit...
2 weeks ago seen See more...
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Customer Success Manager // Tech
Talent International
Sydney, NSW
Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...
3 weeks ago seen See more...
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Customer Success Manager 3
Equinix Emea
Sydney, NSW
Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...
3 weeks ago seen See more...
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Senior Customer Success Manager
Sonder
Sydney, NSW
Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...
3 weeks ago seen See more...
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Customer Success / Account Manager
Chandler Woods
Sydney, NSW
Customer Service exp. desirable. Comfortable with the Microsoft Offie suite. Excellent phone manner. Superior written skills. Able to prioritise. Cheerful. Willing to go the extra mile for your customer. Open to growing a career....
2 weeks ago seen See more...
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Customer Success Manager
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
3 weeks ago seen See more...
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Customer Success Manager
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
3 weeks ago seen See more...
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Adoption Customer Success Manager
Culture Amp
Sydney, NSW
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
3 weeks ago seen
Customer Success Manager
Efinancialcareers
Sydney, NSW
This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...
3 weeks ago seen See more...
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Senior Customer Success Manager - FinTech
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
3 weeks ago seen See more...
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Adoption Customer Success Manager
Culture Amp
Melbourne, VIC
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
3 weeks ago seen
Customer Success Manager
Five By Five
Burleigh Heads, QLD
Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...
3 weeks ago seen See more...
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Customer Success Manager Hybrid
Tpg Telecom Group
Australia
ITIL Certified V3 or V4 (preferred),. Previous experience in similar roles, either with a Technology MSP, systems integrator,. Proven relationship management skills within customer and leadership team environments,. Ability to dea...
3 weeks ago seen
Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
3 weeks ago seen See more...
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Account Manager, Mid-Market Sales, Google Customer Solutions
Sydney, NSW
Bachelor's degree or equivalent practical experience.. 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.. Experience strategically assessing and achieving...
2 weeks ago seen
Expression of Interest - Customer Success Manager
Marlee
Australia
Permanent
Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...
3 weeks ago seen
Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
3 weeks ago seen See more...
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Manager, Customer Success Team
Atlassian
Australia
This person manages a team of Customer Success Managers that partner with strategic cloud customers to unlock value quickly and meet their business objectives. In this role, you are responsible for the management of the team, hitt...
3 weeks ago seen
Customer Success Manager
Pagerduty
Sydney, NSW
Permanent
Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...
4 weeks ago seen See more...
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Service Delivery Manager - ITIL | Customer Success
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
3 weeks ago seen See more...
Analytics Manager – Market Data & Customer Analytics - Hybrid
Seek
Cremorne, VIC
Leadership and Management: Lead team rhythms, mentorship, and cultivate a collaborative culture. Generating Insights for Business Growth: Develop and implement strategies to derive valuable insights that drive business growth. Dat...
3 weeks ago seen See more...
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