Service Management Analyst jobs in New South Wales

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IT SERVICE MANAGEMENT ANALYST

Generating statistical, meaningful, actionable and consumable quality data, as well as regular scorecard generation exposing core KPIs around network quality, trend analysis, metric design and monitoring. Working with technology t...

CompanyCuscal
AddressSydney, NSW
CategoryAccounting & Finance
SalaryPermanent
Date Posted 4 weeks ago See detail

IT Service Management Analyst

Cuscal

Sydney, NSW

Permanent

Generating statistical, meaningful, actionable and consumable quality data, as well as regular scorecard generation exposing core KPIs around network quality, trend analysis, metric design and monitoring. Working with technology t...

Service Management Analyst

Talenza

Sydney, NSW

Contract

Develop and manage end-to-end Service Management processes, facilitating appropriate process governance. Ensure Service Management tools effectively support process, process integration and Service delivery outcomes. Monitor, anal...

Service Management Analyst

Talenza

Sydney, NSW

Develop and manage end-to-end Service Management processes, facilitating appropriate process governance. Ensure Service Management tools effectively support process, process integration and Service delivery outcomes. Monitor, anal...

Service Desk Analyst New

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

Disability Services Manager - Community (Hornsby) New

Claro

Hornsby, NSW

Permanent

Effectively engage in client relationship management to ensure high quality customer experience. Ensure effective care plan review and management. Leading and provide coaching to support workers in effective methods for delivering...

IT Knowledge Management Analyst New

Nsw Health

Chatswood, NSW

$122,850-139,559 per year

Support IT Knowledge Management adherence with stakeholders at all levels, from State-Wide Service Desk to technical resolver groups, product and service owners, and eHealth NSW customers. Contribute to and support the IT Knowledg...

IT Service Manager New

Downer Group

North Ryde, NSW

Permanent

Define and implement IT service management strategies, policies, and procedures to ensure alignment with business objectives and ITIL best practices. Establish service level agreements (SLAs), key performance indicators (KPIs), an...

Head of Service Management

Beyond Bank Australia

Sydney, NSW

Permanent

Build strong teams with diverse skills aligned with BBA's mission, vision, and values. Lead the development and implementation of IT Service Management strategy and annual plan. Manage and report on performance, setting objectives...

Service Manager Claims

Qbe Insurance

Newcastle, NSW

Permanent

You will provide advice to the team on claims management, legislation, and quality, whilst leading the team in achieving individual and team performance targets.Your new roleSupervise the quality management of all claims with the...

Client Service Manager

Epsilon

Pyrmont, NSW

Permanent

Own the e-commerce strategy, campaign execution and data insights for your client portfolio. Collaborate with UX designers and technical account managers to ensure quality and timeliness of campaign builds. Respond to client reque...

Office Services Manager

Australian Bureau Of Statistics

Sydney, NSW

$92,210 per year

APS 6 salary: $92,210 p.a. plus 15.4% super. Full-time APS 6 position until 2 Jan 2025. Sydney CBD location. workplace health and safety administration. facilities management. emergency management. office security. logistical supp...

Technical Analyst - Service Management & Escalations

Intercontinental Hotels Group

Sydney, NSW

Responsible for delivering an exceptional level of IT Support service to our hotels within the region, acting as the SME for regional support incidents. Receiving and owning escalations from hotels, owners and other parts of IHG r...

Manager Financial Services New

Campbelltown City Council

Campbelltown, NSW

$165,161-186,704 per year

Permanent full time position, 35 hours per week. Salary Range $165,160.80 186,703.74 per annum plus 11% superannuation. Flexible work arrangements. Relevant tertiary qualifications and/or extensive experience in Local Government...

Nurse Manager - Acute Mental Health Services New

Nsw Health

Sydney, NSW

$135,591-138,111 per year

Paid Allocated Day Off (ADO) every month, in addition to your annual leave (For full time staff). Salary Packaging - lowers your taxable income and increases your take-home pay. (Applicable for eligible employees). Meal entertainm...

Senior Service Operations Manager - Packet Core Data New

Tpg Telecom

New South Wales

Permanent

Oversee the Service Operations of Packet Core 4G and 5G mobile data networks. Ensure efficient management of incident, problem resolution, and change to minimise service impact. Carry out deep Packet audit, inspections, and analys...

Product Manager - IT Shared Services New

The Star Entertainment Group

Sydney, NSW

Permanent

Develop and implement product strategies consistent with company vision. Work closely with key stakeholders to collaboratively develop and deliver the product roadmap. Build, develop and lead an agile, cross functional team and ma...

Senior Manager Service Delivery New

Downer Group

North Ryde, NSW

Permanent

Management of the core SIAM function within Downer IT. Oversight of all changes and release. Ensuring all teams adhere to a mature Service Management framework based on industry leading practices. Much of Downers IT Services are o...

Service Delivery Manager New

Curtis Partnership

Sydney, NSW

Permanent

Operational Management: Manage day-to-day Service Delivery operations, ensuring adherence to service level agreements (SLAs). Customer Relationship Management: Build and maintain strong customer relationships, acting as a trusted...

Platform Manager - Service Now New

Downer Group

North Ryde, NSW

Permanent

Develop and maintain a comprehensive platform roadmap that aligns with business goals and technology trends. Establish and embed an optimal Operating Model for the ServiceNow platform and associated teams. Prioritise and manage th...

Senior Land Services Officer (Project Manager, Refreshing Rivers Program) New

Murray Local Land Services

New South Wales

$106,025 per year

Liaising with and maintaining good working relationships between all consortium partners. Maintaining whole-of-project contracts. Coordinating and/or delivering selected project components including trials of innovative technologi...

Product Manager, End User Services

Nsw Health

Chatswood, NSW

$122,850-139,559 per year

Manage the end-to-end product lifecycle, including defining and executing product strategy, validating product features and design, and collecting and prioritising inputs to inform product decisions and direction. Provide administ...

Service Delivery Manager - Value Chain

Woolworths Group

New South Wales

Permanent

Build and maintain relationships with their business leadership teams, key business operations teams and IT support leadership teams. Drive continuous service Improvement across the portfolio by looking at trends. Represent IT wit...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

Service Desk Manager - IT Support & Service Delivery

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

Birra Li Manager - Maternal and Child Health Services - Identified

Nsw Health

Port Stephens, NSW

$106,142-125,241 per year

Our team of 23 includes Midwives, Child and Family Health Nurses, Social Workers, and Administration Staff. Based at Newcastle Community Health Service youll be joining a dynamic and innovative leadership/management team within t...

Technical / Hard Services Facilities Manager

Jones Lang Lasalle

Sydney, NSW

Permanent

The Facilities Manager must be a team player and work with other members of the team to meet all KPI as set out in the management contract. Responsible for the main & the BCP sites all Hard Services Facilities operation. HVAC sys...

Portfolio Services Group Analyst | Equities

Macquarie Group

Sydney, NSW

Permanent

Excellent attention to detail and numerical ability. Strong problem-solving ability and adaptability. Experienced in Aladdin, Excel and VBA programming. Excellent communication and stakeholder management skills. Keen interest in i...

Security Engineer | Key Management Services

Macquarie Group

Sydney, NSW

Permanent

Security operations or Security Engineering experience. Understanding of Certificate Lifecycle Management tools such as Venafi. Knowledge of best practices with regards to key sizing, standards and other concepts as pertaining to...

Client Account Services - Analyst/ Associate - Asset Manager

Anton Murray Consulting

Sydney, NSW

2-5 years of fund operations experience from either a fund manager, custodian, or fund services firm. Knowledge of Unit Trusts. Good level of competence in Microsoft Excel. Analytical approach and attention to detail. Effective co...

ITIL Service Management Business Analyst

Zone It Solutions

Sydney, NSW

Bachelor's degree in Business Administration, Information Technology, or related field. Proven experience as a Business Analyst in IT Service Management. Strong understanding of the ITIL framework and best practices. Excellent ana...