Supervisor Contact Centre jobs in Victoria

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TEAM LEADER - CONTACT CENTRE

Flexible working arrangements - Work 2 days from her per week! Career progression making use of our extensive learning and development program.. Working within a custom designed modern building with free on- site secure parking....

CompanyCity Facilities Management
AddressMulgrave, VIC
CategoryAdministrative
Date Posted a month ago See detail

Team Leader - Contact Centre

City Facilities Management

Mulgrave, VIC

Flexible working arrangements - Work 2 days from her per week! Career progression making use of our extensive learning and development program.. Working within a custom designed modern building with free on- site secure parking....

APS3 National Contact Centre Service Officer - AM Disability

National Disability Insurance Agency

Dandenong, VIC

You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians. Access to higher superannuation and above market leave entitlements. Compet...

Contact Centre Outbound Campaign Manager

National Disability Insurance Agency

Richmond, VIC

Liaising with internal NDIA business areas to establish contact lists and agree campaign outcomes;. Establishing and maintaining outbound workforce capability in the NCC;. Coordinating with NCC Operations around performance strate...

Contact Centre Operator

A2B

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

Contact Centre Consultant

World Vision

Burwood East, VIC

Make a true difference in the world, using your service & communicationskills to engage, raise awareness, provide information, and educate our Supporters (customers) to raise funds, stand up for human rights and fight for those w...

Contact Centre Operator

13Cabs

Oakleigh, VIC

Receiving incoming customer calls and assisting with booking taxi services. Providing accurate information about fare estimates, available vehicles, and estimated arrival times. Assisting customers with inquiries, resolving issues...

Insurance Claims Contact Centre Manager

Link Group

Melbourne, VIC

Newly created role. Melbourne or Sydney location. Hybrid working conditions. Responsible for building high performing teams to ensure service levels are met and to prioritise and adapt work to align with organisational goals. Wor...

Team Lead - Contact Centre (Recoveries)

Industry Fund Services

Melbourne, VIC

Leading a team in assigned day-to-day activities to achieve set KRAs while ensuring compliance to IFS Regulatory and compliance standards, internal policy and processes and relevant legislation. Reviewing work quality and key ana...

Contact Centre Outbound Campaign Manager

National Disability Insurance Agency

Dandenong, VIC

Liaising with internal NDIA business areas to establish contact lists and agree campaign outcomes;. Establishing and maintaining outbound workforce capability in the NCC;. Coordinating with NCC Operations around performance strate...

Training Specialist, Contact Centre

Mercer

Melbourne, VIC

Flexible hybrid work environment. Leadingtraining and development programs. Professional environment where your career path really matters and is supported in our global organization. Great team of energetic and supportive collea...

Contact Centre - Expression of Interest

Dfp Recruitment

Melbourne, VIC

Previous experience in a customer service or Contact Centre role is desirable but not essential. Excellent communication skills, both verbal and written. Strong interpersonal skills and the ability to build rapport with diverse st...

Customer Relations & Contact Centre Manager

Atlam Group

Melbourne, VIC

Permanent

Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...

Contact Centre Team Leader

Frizelle Sunshine Automotive

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

Contact Centre Team Leader

Peter Warren Automotive Holdings

Burwood, VIC

Permanent

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!! Leading, coaching...

Contact Centre Team Leader

Penfold Motor Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

Contact Centre Team Leader

Penfold Group

Burwood, VIC

Representing multiple brands including VW, Audi & many more. A supportive team environment where you'll work with dedicated colleagues and management. Join a national ASX listed organisation in a time of growth!!. Leading, coachin...

Contact Centre Specialist

Great Southern Bank

South Yarra, VIC

This is a key role in the support we provide to our customers and great opportunity to learn about banking and build the foundation for a long-term career.A little bit about you- Ideally you have a strong background in customer se...

Learning and Development Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

Contact Centre Consultant - Flexible/Hybrid work location

Collingwood 3066

Collingwood, VIC

Looking for flexibility in your role with a modern office and great public transport access?. Are you a great problem-solver?. Do you love providing great customer experiences for a wide range of people?. Do you have a great phone...

Contact Centre Team Leader

Alltel Pty Ltd

Wheelers Hill, VIC

Lead the daily operations to meet Contact Centre KPIs & SLAs. Identify, develop & implement activities to improve operational performance. Be proactive in the identification and execution of team development, coaching & training...

Contact Centre Dialler Manager (Genesys)

Dfp Recruitment

Melbourne, VIC

Ownership of Genesys Dialer function and associated reporting. Real-time management of workforce availability and productivity. Contribution to customer treatment and channel strategy. Providing data-driven insights on performance...

Contact Centre Sales Coach

Sharp And Carter

Melbourne, VIC

Provide expertise and support to the training facilitator during the onboarding process for new comparison experts. Identify knowledge gaps, develop solutions, and collaborate with team leaders to align training needs. Maintain ac...

Contact Centre Manager (Telesales)

Peters Ice Cream

Mulgrave, VIC

Lead, manage and coach a team of Customer Sales Coordinators to deliver excellent customer service. Support the achievement of the sales budget through efficiency measures, forecasting, order management, route planning, distribut...

Contact Centre Manager

Serco

Dandenong, VIC

Directing the day-to-day management of the Contact Centre, ensuring alignment with agreed service standards and customer expectations. Overseeing key operational metrics including service grade, customer satisfaction, and quality...

Contact Centre Specialist (Part-Time)

Gsb

Melbourne, VIC

Contact Centre Specialist Great Southern Bank has a passionate and genuine desire to make adifference by helping our customers enrich their lives and achieve thegreat Australian dream. A little bit about us CUA has entered an ambi...

Contact Centre Consultant - Melbourne

Stockland

Melbourne, VIC

Experience in a customer centric role (Contact Centre based would be beneficial but not essential). Strong communication skills, both written and verbal. High empathy and emotional intelligence. Ability to quickly engage and build...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Contact Centre Team Leader

Bank Australia

Collingwood, VIC

We have big plans to become Australias most trusted bank and a leading purpose-driven business. As a certified B Corp, were part of a global business community who meet the highest social and environmental standards, putting pur...

Centre Manager / Nominated Supervisor

First Five Early Learning

Tarneit, VIC

Ongoing support and mentoring from our Head of Operations and Director of Early Learning. Attractive salary and incentive scheme. Autonomy as a professional to make day-to-day decisions. Newly refurbished centre with high quality...

Fitness Centre Reception Supervisor

Racv Resorts

Melbourne, VIC

RACV City Club | Melbourne. Full Time position. Competitive Hourly Rate + Penalties | Discounts on RACV products and resorts. Supervise and coordinate the Fitness Centre team and resources in the most efficient and effective ma...