Account Manager – Pharmaceutical Manufacturing

Victoria
Full Time

12/06/2024

CLIENT

For over 60 years our client has been a trusted partner in product development and contract manufacturing to the Pharmaceutical, Cosmetics, Food, and Personal Care Industries. Setting the standard in reliability, quality and service, our client supports their customers with state-of-the-art manufacturing, cutting-edge product development, and world-leading quality systems.

Our client specialises in the contract manufacture of Therapeutics (Prescription, OTC, & Complementary medicines), Medical Devices, and Personal Care products.

THE OPPORTUNITY

Great Opportunity to join an innovative, well-known and highly regarded Australian company as an Account Manager in a permanent full-time position.

Our client offers a competitive salary with excellent opportunities for professional development and growth; they are known to promote from within!

Additionally, this role is supported by an Account Coordinator, an excellent Commercial Manager, and a close-knit collaborative team resulting in great working conditions and work-life balance.

The successful candidate will manage commercial relationships with an allocated portfolio of customers, investigate and build business opportunities with current and potential clients.

This role will suit a customer-focused and dynamic individual to manage business relationships and services, who can demonstrate solid experience in a manufacturing environment and customer-facing experience.

RESPONSIBILITIES

Key responsibilities include:

• Build and maintain strong and effective business relationships with allocated customers

• Identify and grow new business opportunities with existing and potential clients

• Support New Product Development (NPD) opportunities with clients, follow the market trends and promote relevant technologies

• Communicate client needs to internal stakeholders—R&D, QA, packaging, purchasing, production and logistics

• Project manage all-new product requirements and manage deadlines

• Routinely monitor and review product pricing with the costing team

• Actively support contract agreements—monitor key contractual terms and obligations to ensure they are met

• Together with Account Coordinators facilitate resolutions to customer complaint inquiries, sample requests, and product information requests

• Facilitate project management activities across the business

• Provide administrative and strategic support to the Commercial Manager

• Effectively communicate with internal and external stakeholders

SELECTION CRITERIA

As this is a technical, customer-focused role, to be considered for this position you must meet the following criteria:

• Tertiary qualifications in a relevant science or engineering discipline

• Minimum of 3–5 years of experience in a busy manufacturing environment working with pharmaceutical or cosmetic products in a TGA facility

• Account Management experience, Internal Sales or Product Management/Development experience would suit this busy technical & commercial role

• Effective relationship-building and negotiation skills

• Proven experience managing or assisting NPD processes

• You will be a good listener with highly developed interpersonal skills, including exceptional oral and written communication in English

• A demonstrated ability to manage complex workloads, set priorities, and gain commitment from staff and external providers to meet deadlines

• Multitasking – strong time management skills

• Experience and understanding of the regulatory framework around TGA, GMP will be highly regarded

APPLICATIONS

To have a confidential discussion about this role, please contact Jovana on 0411 197 *** or send an email to **********@csexecgroup.com

To apply, please click the “Apply” button and send your resume with a cover letter addressing the above criteria to CS Executive Group.

THANK YOU

Given we appreciate the effort it requires to express an interest in response to a job advert, we would like to thank you in advance for taking the time to apply for this role. Unfortunately, due to the large volume of applications we receive daily, we typically only make contact with individuals whom we consider to have suitable qualifications and experience to be assessed further for shortlisting.

Nevertheless, all resumes submitted to CS Executive Group are retained on our database—you might therefore be contacted by us for suitable roles arising in the future.

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