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Form of work
SalaryAbout the organisation
At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.
About the role
- Ongoing full-time vacancy. 35 hours per week.
- Location: Sydney CBD, with flexible working arrangements available.
- Clerk Grade 3/4. Base salary $79,032 pa to $86,539 pa plus super and annual leave loading.
This is a unique opportunity to join NSW Trustee and Guardian in a frontline role to provide exceptional customer service, and make important, positive differences to our customers, their families, carers and important people in their lives.
About the team
The Genealogy Unit undertakes searches in Australia and overseas to identify and locate those people entitled (as defined by the NSW intestacy laws) to share in the estate of the deceased person who died without making a Will. Research is also undertaken for the beneficiaries named in a Will who are missing or for persons falling within a class of beneficiaries described in a Will.
About the role
The Administrative Accounts Officer provides administrative and support services to facilitate the operation of the Genealogy Unit, including but not limited to:
- Supporting the effective operation of the Unit by providing a range of administrative and support services, including reconciliation of accounts, creating and managing physical records and files for researchers, processing all incoming mail for the team and following up on mail not received.
- Supporting the Senior Solicitor and Manager, Genealogy and the Principal Researcher in the completion of professional, accurate and timely monthly financial and performance reporting, enforcing internal controls, following up outstanding items and escalating complex issues.
- Reconciling the Genealogy Unit credit card, and the NSW BDM and QLD BDM accounts, including moving the funds from the estate accounts to the holding account
- Assisting in the collation of documents for the exhibit folder for next of kin applications, cross-checking and numbering exhibits and delivering documents to the Court as required.
For more information, view the role description and below:
About you
To be successful in this role, you must possess the following skills and abilities:
- Demonstrated experience in providing administrative support services such as word processing, data entry, preparing correspondence and meeting papers and minutes, maintaining electronic and file records, and assisting with meetings and events.
- Self-driven and collaborative attitude in a human services environment.
- Experience in and the ability to learn new applications and processes.
- Proficient time management skills, with the ability to prioritize competing interests and meet deadlines.
Sound like you? Apply now!
Essential requirements
- Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails.
What we offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose.
Other benefits of joining us include:
- work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- various leave options (recreation, parental, and flex leave of up to 24 days per year)
- career development including study leave and acting opportunities
- access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website.
How to apply
To apply for this role:
- Complete the online application (hit apply now to be directed)
- Submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability
- Answer the following targeted questions (maximum two pages):
- Describe a situation where financial risks were identified and you had to ensure future compliance.
- Give an example of how you have worked collaboratively with others in your current or previous role
Read: writing your job application for tips with the application process.
Closing date
Applications close 11:59pm, Sunday 26th May 2024
For enquiries about the role, please contact Louise Brown, Senior Solicitor, Genealogy by email louise.brown@tag.nsw.gov.au
For enquiries about the recruitment process, please contact Sarah Anjum, Talent Advisor by email: sarah.anjum@tag.nsw.gov.au.
Please do not send your applications directly via email or LinkedIn. Only applications submitted via the online portal will be accepted.
Please note:
- Offers of employment will be subject to reference checks and relevant clearances.
- A talent pool may be created for future ongoing and temporary roles and is valid for 18-months.
- If you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.au
Please quote in application: Administration Accounts Officer via Pro Bono Australia.
Sector: #Community_Support_Services
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