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Salary- Managing a high volume of calls and inquiries for Mater Health Services and resolve or redirect to the appropriate department / staff member / extension in a polite and professional manner
- Confirm appointments for Ambulatory and Outpatient clinics
- Updating of patient information
- Carry out administrative duties as required
- Contribute to and maintain an efficient, productive and positive workplace and communicate and co-operate with fellow workers to promote teamwork within the department
- Attend/participate in regular, both singular and work team meetings to review current work practices and participate in appropriate developmental courses
- Over the phone customer service experience
- Proficient computer and typing skills and ability to utilise multiple computer systems
- A commitment to excellent service and accuracy
- Ability to work both independently and cooperatively as a team member
- A demonstrated commitment to the Mater Mission and values
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues
Applications close: 30 Jun 2024 E. Australia Standard Time
