Administration Service Manager - Community Connection & Virtual Health

Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $106,142.00 - $125,241.00 per annum plus superannuation
Hours Per Week: 38
Requisition ID: REQ472632
Want to work in a new and exciting field? Want to be a part of supporting SESLHD patients live healthier lives in the community? An opportunity exists to join the SESLHD Community Management Centre (CMC), supporting SESLHD patients to remain healthy in the community through virtual care coordination and remote patient monitoring (RPM).
Where you'll be working
The SESLHD CMC is located at Prince of Wales Hospital Randwick, providing a district wide service supporting the SESLHD Virtual Health Strategy.
What you'll be doing
The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
SESLHD is committed to improving the care provided to our patients in line with our vision of Working together to improve the health and wellbeing of our community.
The SESLHD Community Management Centre, hosted by Prince of Wales Hospital (POWH), provides central intake and care coordination services for SESLHD consumers. The service operates virtually and provides ongoing clinical care for suitable patients including a Remote Patient Monitoring (RPM).
The Administration Service Manager, will report to the Co-Director Nursing and Operations Community Connection and Virtual Health Program (CCVH) and will oversee the day to day coordination and support of the program, providing leadership and guidance to Administration staff (including RPM staff), to ensure effective provision of Community Connection and Virtual Health services.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
All workers and new recruits are required to receive 2 doses of a Therapeutic Goods Administration approved or recognised COVID-19 vaccine to commence employment/ engagement or continue to work within a NSW Health service.
A worker and new recruit will be considered compliant if they have a medical contraindication to all available Therapeutic Goods Administration approved or recognised COVID-19 vaccines and provide medical contraindication evidence in line with the policy requirements.
In addition, all Category A workers and new recruits are required to receive one dose of the seasonal influenza vaccine annually to be considered compliant.
Category A workers and new recruits who are non-compliant with seasonal influenza vaccination or have a medical contraindication to influenza or COVID-19 vaccinations must comply with all other infection control risk reduction strategies as directed while working in a Category A position.
SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We encourage people from different backgrounds to apply.
Support for Aboriginal and Torres Strait Islander candidates
We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to:

• Relevant tertiary qualifications in Health Management or other relevant qualifications or a combination of study and work experience
• Demonstrated ability to develop and manage staff performance by monitoring work performance, providing coaching and feedback to achieve work objectives
• Demonstrated knowledge and experience working in non-admitted areas, and comprehensive understanding of patient processes in non-admitted areas.
• Extensive demonstrated experience in the use of computer applications, including the ability to prepare, analyse and interpret data and reports from these systems.
• Demonstrated high level verbal and written communication skills, interpersonal and influencing skills with a strong customer service approach.
• Demonstrated high level analytical and problem-solving skills to develop innovative solutions to resolve workplace issues.
• Demonstrated ability to maintain attention to detail, manage time, meet deadlines, and have a flexible approach to adapt to changes in the workplace
• Current driver's license with a willingness to travel in accordance with the demands of the position.

Need more information?
1) Click here for the and
2) Find out more about for this position
For role related queries or questions contact Justin O'Hare on Justin.OHare@health.nsw.gov.au
Applications Close: 17 March 2024