Address The Opportunity
Full-time (35 hours week), permanent role
Hybrid/Flexible working, including 9-day fortnight option available
$82,818 - $93,711 (depending on experience) + 17% super + leave loading
The Single Point of Contact (SPOC) workflow and ticketing system is currently being implemented to manages the tracking and allocation of workflow to RGC staff. The Allocation Assistant – SPOC, is a newly created role and works closely within the Research Grant and Contracts (RGC) team to supports the delivery of strong customer focused research grant management services to the University through accurate and timely allocation of incoming work to relevant RGC staff through SPOC.
The Allocation Assistant – SPOC reports to the Project Officer SPOC and has no direct reports.
The Organisation
Research Grants and Contracts (RCG) contributes to UNSW’s research performance and profile via the effective management of the University’s research income. RGC is the key link between UNSW researchers, executive and funding agencies such as the NHMRC, ARC, other government and non-government research funders, competitive grant funders and industry partners. The RGC teams are a crucial component in the university’s ongoing strategy to increase knowledge exchange and towards meeting the Strategy 2025 aims.
Each year RGC manages projects valued at more than $450M in research income which includes more than 3,000 applications and 6,000 ongoing projects on behalf of UNSW, supporting more than 2,000 UNSW academics.
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. But what makes us different isn’t only what we do, it’s how we do it. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re Australia’s number one university for impact and among the nation’s Top 20 employers.
Benefits and Culture:
UNSW offer a competitive salary and access to benefits including:
Hybrid/flexible working arrangements
Additional 3 days of leave over the Christmas Period
Access to learning and career development
Progressive HR practices
Discounts and entitlements
Affordable on-campus parking
About the successful applicant:
You have a relevant tertiary qualification with subsequent relevant work experience in administration/program/project management and can demonstrate the following skills and experience: -
Strong interpersonal, written and oral communication skills with an evidenced ability to work cooperatively and constructively with staff from a variety of settings across the university.
Ability to make sound judgements and work both independently and as part of a team.
Demonstrated experience in contributing to Training and Staff Development programs for stakeholders, developing and presenting training material.
Advanced proficiency in a range of computing skills including but not limited to the Office 365 suite, (Excel, Word, Outlook, and PowerPoint etc), and the ability to work effectively with the information management systems in the delivery of customer-focused services.
Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
To apply: If supporting a Single Point of Contact system, improving the customer service to UNSW researchers and stakeholders is of interest to you, please submit your CV, Cover Letter and Responses to each of the Skills and Experience nominated in the Position Description via the APPLY button.
Click to review: Position Description - Allocation Assistant_SPOC.pdf
Contact: Shiree Thomas - Talent Acquisition Consultant - e: shiree.thomas@unsw.edu.au
Applications close: 11.55pm, Monday 11th March 2023
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
