APS4 Payments Officer

12-Month contract for Payments Officer for large Fed government agency

Your new company:

Hays has partnered with a large Federal government statutory agency.

Your new role:

As the Payments Officer, this position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and analysis activities. The APS4 Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.

Responsibilities may include but are not limited to:

• Investigating and resolving outstanding payment requests that have been rejected through the provider and participant portals.
• Engaging with internal and external stakeholders to resolve payment enquiries.
• Processing manual payments to providers and self-managed participants.
• Working to resolve payment issues, guided by legislation, policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
• Consistently meeting team and individual work resolution targets.
• Ensuring knowledge of and compliance with legislative, financial, and administrative frameworks.

What you'll need to succeed:

• Dealing with confronting and complex situations and information
• Dealing with conflict, challenging conversations, and behaviours
• Providing empathy Information Technology and Security
• Australian Government Security Vetting Agency (AGSVA) clearance
• Applicants for this role MUST be Australian citizens.

What you'll get in return:

A 12-month initial contract within a large Federal Government Department in Brisbane CBD and a competitive daily rate

Contract workers through Hays also enjoy a wide range of benefits including:

• Weekly pay cycles
• Your nominated choice of superannuation fund
• Online timesheet submission and approval
• No hidden costs or payroll deductions for our services
• Option to be engaged on a Pty Ltd basis (conditions apply)
• Regular contact with consultants throughout the duration of your assignment
  What you need to do now
  At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply
  If you're interested in this role, click 'Apply Now' to submit an up-to-date copy of your CV via our secure portal.
  For further information about this role, please contact:
  Chelsea Pearse
  Manager -Public Sector
  Chelsea.pearse@hays.com.au
  07 3243 3086

#2841030