Address
Form of workAPS5 Guidance Officer and APS6 Guidance Lead
12-month ongoing contract
APS5: $55.24 plus Super
APS6: $60.26 plus Super
Federal Government Organisation
Based in Newcastle
Your new company
HAYS has partnered with a dynamic federal government organisation committed to making a positive impact. Their work revolves around empowering individuals and enhancing their quality of life.
Your new role
As an APS5 Guidance Officer or APS6 Guidance Lead, you will play a pivotal role in translating guidance documents from established government policies. Your responsibilities will include clear communication, policy interpretation, and creating user-friendly guidance materials. The Guidance Officer reports directly to a Guidance Lead. Working together your day-to-day responsibilities will include:
Guidance Officer (APS5):
Interpret and translate complex policy and procedural information into clear, user-friendly guidance material
Liaise and collaborate with colleagues and stakeholders to ensure consistent messaging
Draft documents in Plain English, creating user-guides for all business stakeholders
Update guidance documents to include process steps for the Customer Records Management System
Guidance Lead (APS6):Analyse policies and identify opportunities for improvement
Translate data and system analysis into actionable advice for the branch
Set work plans, prioritise tasks, and manage workflow efficiently
Provide guidance to the team on effective communication strategies
Understanding the NDIS framework and the 2013 NDIS Act
Familiarity with tools such as Confluence and JIRA
What you'll need to succeed
Previous experience in a communications, policy or similar role (Government experience desirable)
Excellent communication skills
Ability to interpret and draft policy information
Proficiency in writing documents in Plain English
Understanding of the NDIS and the NDIS Act 2013
What you'll get in return
Positive and supportive team environment
Ongoing government contract
Weekly pay cycle
Excellent pay rate
Receive ongoing support from your consultant at Hays
What you need to do now
If you're interested in this role, click 'apply now' or contact us at os.newcastle@hays.com.au / 02 4032 8600. Please include a brief statement outlining your suitability for this position in your application.
We will be reviewing applications and shortlisting candidates ASAP, so please submit your application as soon as possible for consideration.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
