AddressArea Manager – Aftersales Support
Weir MineralsWingfield / WhyallaOnsite
Purpose of Role: As the Area Manager in South Australia, you will be a tenacious, customer focused and solutions-based individual who thrives on thinking outside the box to deliver a quality product to your clients?
With a focus on Brand Stack and Aftersales Support products, you will be working with all levels of clients from Mine Managers to Production and Maintenance staff. You will create relationships through both face-to-face site visits and office-based communications.
Using your well-adverse business development, skills, you will foster trust, reliability and strength through knowledge of the Weir Group of products and services, with the ultimate goal of having integrated solutions.
Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It’s a big challenge – but it is exciting.
An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.
Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual’s contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.
Key Responsibilities:
Develop and execute marketing strategies in conjunction with the Sales Manager
Complete inspections, troubleshoot equipment and service problems and provide recommendations to both the business and customers for action
Maintain comprehensive data on past and planned activities, customer information and customer calls
Track & report market share and opportunity GAP analysis focusing on closing the gap
Develop and achieve growth and aftersales retention strategies that cascade down into site specific objectives customised to individual customers’ needs
Maintain technical knowledge of customer process to allow the development and improvement of customer operations specifically for aftermarket performance
Support budgeting and forecasting for Aftermarket sales to ensure accuracy of phasing and margin
Support the overall wider brand stack and aftersales support growth strategy by supporting East regions customers and peers as required
Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
Bachelor degree, preferable Process or Mechanical Engineering
Mechanical Trade, Engineering qualification or trade technical knowledge
3-5 years relevant industry experience in a similar role.
5-7 years direct sales experience within industrial markets with a sound technical
Prior experience with Weir Products would be highly advantageous
Hold a current manual drivers license
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir’s technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.
For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
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