Assistant Conference & Events Operations Manager

About Emporium Hotels

The latest offering from Australia’s most awarded boutique luxury hotel brand, Emporium Hotel South Bank elevates the level of style, comfort and service in the boutique hotel industry in Australia.  The Hotel features 143 sumptuously appointed suites, a range of premium food and beverage options, 24-hour in-suite dining, concierge, a grand pillarless ballroom for up to 350 people, three purpose-built boardrooms, and a spectacular rooftop 23-metre infinity edge pool and bar, boasting a magnificent north easterly aspect over South Bank Parklands, the Brisbane River and CBD. 

The Role

We are seeking a full time highly motivated and enthusiastic Assistant Conference and Events Operations Manager to join the Emporium Hotel Management Team. You will be required to manage and coordinate the end to end operations of corporate, social and wedding events throughout all the Conference and Events space within the hotel.

This is a dynamic, multi-faceted role that requires excellent organisational, multi-tasking and communication skills.

Key Responsibilities Include:

• Coordinate and manage the day to day Conference and Events operations, whilst maximising profitability and exceeding our guests needs;
• Be flexible to client demands and have the ability to deal with last minute changes and requests;
• Demonstrate exceptional communication skills and possess a genuine desire to implement new revenue initiatives;
• Assist the Conference & Events Operations Manager by providing direction, support and motivation to the C&E team;
• Dynamic business with a variety of corporate and social events that requires flexibility to work weekends, nights and public holidays.
• Bring your enthusiasm, passion and energy to this role and you will be rewarded, recognised and appreciated! This is an opportunity for someone who is both an inspiring leader yet still a hands on team player.

Successful Applicants will posses:

• Passion for Customer Service and a desire to work in a five star luxury boutique hotel
• A minimum of two years’ experience in a similar role
• Strong communication and organisational skills
• Outstanding personal presentation and attention to detail
• Confidence to build successful relationships within the Management Team
• The ability to work full-time with flexibility to work additional hours (evenings and weekends) as required;
• Proven ability to work under pressure to exceed guests’ expectations within a five-star hotel environment.

As a member of Emporium Hotel team, you will enjoy many unique employment benefits including opportunities for career progression.