Assistant Libraries Branch Services (Kilkivan) - permanent part time

• A varied and challenging role promoting library services to the community and delivering high quality library programing and events.
• Competitive annual salary commencing at $71,664 (pro rata) plus superannuation.
• Great range of additional benefits, including health and wellness programs, salary sacrifice options, salary packaging arrangements.

About the Region

Gympie is at the heart of a rapidly expanding region which stretches from rural valleys in our western reaches to the Cooloola Coast.  Bordering Noosa and Fraser Coast Local Government areas, we are uniquely positioned to grow whilst still retaining our country charm.  Our borders with North and South Burnett, and the Somerset Local Government areas link with our rural lifestyle, where you can enjoy our picturesque smaller townships, or our abundant local history.  Our local festivals such as the Gympie Music Muster are renowned both nationally and internationally. 

For someone seeking a high quality of life, with pristine natural areas and spectacular beaches, all within reach of Noosa, the Sunshine Coast and Brisbane, we are offering this unique opportunity.

 Assistant Libraries Branch Services (Kilkivan) - permanent part time  

Remuneration: Annual salary commencing at $71,664 (pro rata) plus superannuation (16.25 hours per week)

Closing Date: Sunday 17 March 2024 at 11.00pm AEST

No late applications will be accepted.  Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered. 

Kilkivan is a 35 minute drive west of Gympie. home to the Kilkivan Great Horse Ride, the township nestles in picturesque valleys and services a strong rural community. Council offices and dept are centrally located in the main street.

Role overview

Based in a flourishing rural community, Kilkivan Library is conveniently located in Bligh Street, Kilkivan. With weekly storytime sessions, this family friendly library offers a range of services to both children and adults. Library staff possess the knowledge and experience to fulfil the information needs of the community. The Kilkivan Library operates:

Monday, Thursday and Friday: 9.00am - 12.00pm

Tuesday and Wednesday: 2.00pm - 5.00pm

Although the primary work location will be Kilkivan, you may be required to work at other library locations from time to time to meet Council requirements.

Library clients have free access to library services which include: borrowing items from across the Gympie Regional Libraries network, utilising the computers, wifi and a range of library programs and activities. Following training at Gympie and Kilkivan Libraries you will begin working at Kilkivan Library.

In this position you will be responsible for providing and promoting library services to the community delivery high quality, customer focused service and library programming and events that are responsive to community needs. This will be achieved by key responsibilities such as:

• Create a welcoming experience by engaging with customers throughout the library, joining and inducting new library members, and promoting library services and collections.
• Demonstrated commitment to customer service excellence, including experience in dealing with difficult customers.
• Provide information and technology services assistance and support for library customers.
• Deliver programs to fulfil the community’s needs including children’s activities, technology sessions and community workshops.
• Participate in reviews of branch library processes and procedures to ensure a continuous improvement focus on customer service.

 Essential Knowledge and Skills:

• Exceptional customer service skills and knowledge of library services.
• Well-developed communication and interpersonal skills with the ability to develop rapport and work effectively with a broad range of customers from diverse backgrounds.
• Digital literacy skills in the use of Microsoft 365 applications, Library Management Systems, online library resources, ebooks, library apps, databases, and equipment such as computers, laptops, tablets and mobile devices.
• The ability to work effectively as part of the library team, liaising with internal and external stakeholders in a friendly and professional manner.
• Demonstrated public speaking and presentation skills, with the ability to deliver library programs as required.
• Verbal and written skills in reporting and program planning and facilitation.
• Ability to work autonomously.

Position Description

For a full position description containing essential and desirable criteria, plea

Who to Contact

For information regarding the requirements of this role, please contact Council's Coordinator Libraries, Rachel Lethem, on 5481 0850 or email *************@gympie.qld.gov.au 

For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 5481 0971 or email *********@gympie.qld.gov.au 

What we offer?

• Access to employee health and well-being programs
• Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
• Long service leave after seven years
• Generous superannuation scheme of up to 13 per cent
• Access to salary sacrificing and salary packaging arrangements
• Employee assistance program offering free confidential counselling services for employees and their families.

 Our Values

• Accountability
• Communication
• Customer Service Focused
• Integrity
• Teamwork and Collaboration

For a full explanation of our values please click here.  You will be assessed on your understanding of these values and how you have applied values such as these in your previous employment.

 Our Process

Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medical and national police.

 Keen to apply

Keen to apply? Simply follow the instructions below:

1) Download and review the position description above
2) Complete the information below, as requested (please use an individualised email address as using another person's may effect your application, if you do not have one please follow this link to create a Gmail account)
3) Click 'APPLY'
4) Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable.
5) Click 'NEXT' and 'CONFIRM'

Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.

Applications close on Sunday 17 March 2024 at 11.00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.

Gympie Regional Council is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.