The Commercial Hotel is the premier newly refurbished multi-faceted venue in Parramatta. It is set over three floors and includes a Sports bar, a thriving bistro operation, a Verandah mezzanine, two Beer Gardens, Event facilities as well as Gaming and TAB operations. Whether you are seeking a chilled summer cocktail in the Beer Garden whilst listening to local acoustic acts, or grabbing an after-work schooner in the Sports Bar or bite to eat in the bistro, this is the venue to be a part of.
Our Group is a family-owned business with great development opportunities for the right candidate across our hotels!
We are searching for a full-time Hotel Assistant Manager with knowledge in venue operations, gaming, food, beverage, and people management. The role is suited to someone who has a passion for hospitality and can demonstrate how to lead the team and be an integral part of taking it to the next level.
This is a full-time salaried position that includes days, nights, public holidays, and weekend work. A healthy work/life balance is encouraged.
The Role
As an Assistant Manager your key focuses will include:
- Leading a medium sized team and ensuring they are consistently delivering a quality customer experience
- Setting the example for your team and driving a strong positive culture
- Maintaining cost controls as well as working with the team on sales-driving initiatives
- Overseeing all bar, gaming, event and food service whilst on shift.
Successful candidates will possess:
- A strong focus on maintaining and driving service standards whilst increasing growth and return visitation to the venue
- Ability to work in a fast-paced environment and have a hands-on management style
- A customer focus, always aiming to provide exceptional customer service
- A solid background in all facets of hotel operations, including gaming, F&B, functions & cellar areas
- The ability to work unsupervised and as part of a team
- Great attention to detail
- Excellent personal presentation and communication skills
- Strong cash handling skills
- A desire to become a valued member of our family business and move forward in your career with future opportunities advertised internally first