Address Location: Helensvale
Posted on: 05 June 2024
About The Role
Hairhouse is looking for a 2nd in charge to support the Store leader to empower and manage our amazing team and promote best practice store operations.
We offer the perfect start to your Hairhouse leadership journey, where you will get to work with Store Leaders from multiple locations first, to get a feel for our systems, and learn from our experienced team.
Our Store Leader goes on maternity leave in October, so this is your opportunity to shine! You will lead the store while she is on leave, which will give you more experience and autonomy as you grow in the role, and will open you up to more opportunities, if a leadership role becomes available within our group of 5 stores!
To succeed in this role, you will bring your previous management experience to lead, coach and mentor the Hairhouse team to deliver exceptional customer experiences across all areas of the business including retail and salon. You will also need to be a competent and confident hairdresser, to ensure our team can be supported by your expertise!
Benefits
- Flexible Working hours
- Generous incentives
- Discounts on products and services
- In-house Online Training Platform
- External Management Training Programs
- On the job Coaching
- Awards to recognise excellence
- Supportive, inclusive and fun team
- Expert, supportive network with the largest employer of Hairdressers in Australia
Duties
- Deliver exceptional customer service to all Hairhouse customers
- Manage day to day operations of the store and meet compliance requirements
- Ensure the store is well presented, clean and always stocked appropriately
- Identify opportunities to drive and increase sales
- Ensure the store is merchandised according to brand guidelines and drive successful marketing campaigns
- Cultivate a strong, supportive and inclusive culture with your team.
- Support the team in retail and salon.
Skills and Experience
- A passion for Hair and Beauty
- Certificate 3 in hairdressing is essential
- Experience in guiding a team to achieve KPIs and sales targets
- Exceptional organisational and time management skills
- Strong people management skills.
If you believe you have all the above, select the APPLY NOW button we can’t wait to meet you!
About the Company
With over 30 years’ experience and 110+ stores nationwide, Hairhouse is Australia’s leading hair and beauty retail and services destination. Hairhouse is an equal opportunity employer and is committed to providing a positive working environment that promotes inclusion and diversity.
