Employment TypePermanentClosing Date14 Feb 2024 11:59pmJob TitleAssistant Store ManagerJob SummaryTo support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model. You will be a member of the team with excellent skills in operational governance. You will collaborate with the Store Manager to create a high performing team, by coaching and empowering others to fulfil operational requirements and achieve their performance targets.
Job DescriptionTelstra is hiring! We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive.
We're all about providing the best experience and delivering the best tech on the best network.Our Broadmeadows store is hiring an Assistant Store Manager to join their team on a full time basis at Broadmeadows Central, Shop 120/1099 Pascoe Vale Road Broadmeadows Vic 3047. This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy at Telstra within a dynamic team environment at Telstra. What we offer our team members
We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer and how you can shape your benefits, your way.Below is a snapshot of just some of the cool things we offer.Performance-related commission30% off Telstra services
Telstra mobile and Sim card
Exclusive discounts and offers across 240 brands and partners.16 weeks paid parental leave for primary and secondary carers
As a Telstra Assistant Retail Store Manager, you’ll work closely with the Store Manager to coach and grow your team. You’ll use your previous retail management experience to help coach our retail consultants to success, making sure they’re driven and energised to reach and exceed store targets. This is a pivotal role and one which will help you also grow professionally.What you’ll do
Oversee the induction of your new team members
Coach the store’s team to meet (and exceed) store targets, through utilising your performance coaching prowess
Help support your team with customer query escalations
Be the Store Manager’s right-hand person, stepping up to act as Store Manager when needed
Executing business initiatives in store to meet financial and customer key metrics.Act as team cheer leader – leading from the front and helping to motivate the team, and foster an awesome store culture
Organise the store floor and team’s work schedules, to meet customer demand
About you
You have previous experience in a retail leadership / assistant management role
You’re able to energise and drive a retail team to exceed sales targets and KPIs with demonstrated success
You lead from the front and are able to influence and build rapport with a diverse and varied…
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