AddressWe’re looking for an Assistant Store Manager who will be based in Delacombe, Victoria, and report to the Store Manager.
You will help achieve sales and profitability growth for the assigned store, through leadership and development of the store team. Undertake operational responsibility for the assigned store in the absence of the Store Manager.
Responsibilities
- Demonstrate and role model leadership behavior including customer focus, accountability, ownership, teamwork, and promote engagement.
- Plan, direct, and participate in the operations of the store on a shift basis.
- Help the Store Manager reach revenue and growth targets in consideration of the store’s goals and individuals.
- Lead a sales approach that maximises value by focusing on the features and benefits of PPG products, and our service proposition.
- Support marketing and promotional plans maximising sales potential.
- Maximise the potential of customer relationships.
- Operate point of sale system and prepare sales invoices following company policy.
- Deliver store customer service standards by demonstrating and coaching colleagues the 4x3 Customer Service Protocol – Welcome, Understand, Solution, and Sell.
- Increase sales using the 4x3 Selling Application System – Preparing, Prime and Seal, Finishing.
- Achieve Store Compliance Standards
- Assisting in the management of expenses, inventory, and stock taking into consideration of P&LP goals.
- Maintain store standards to always benchmark and personal presentation standards (uniform and grooming).
- Ensure compliance with company procedures.
- Uphold and maintain the highest levels of Safety through driving consistency in toolbox talks, online training, and in-store EH&S practices.
Training
- Attend PPG state-based training.
- Undertake Sales Techniques, store presentations, customer service, and Ethics training.
- Help with the training of staff.
ADDITIONAL RESPONSIBILITIES:
- Tint paint and colour match and make product recommendations to customers.
- Maintain store housekeeping standards following company standards.
- Stock receipts, maintain orders, and transact customer sales through the Point-of-Sale system.
- Perform role following PPG corporate values.
- Sales achievement as decided in the PLP.
- Ad hoc tasks.
Qualifications
- Retail/ customer service experience
About us:
Here at PPG, we make it happen, and we are looking for candidates of the highest integrity who share our values, with the commitment and lead to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability, and colour, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every day at PPG:
We partner with customers to create mutual value.
We are insightful, dedicated, and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.
We are “One PPG” to the world.
We are better and stronger together. We use our scale to reach new markets and introduce technologies as we differentiate and improve our markets.
We trust our people every day, in every way.
We empower our people to make the right decisions. We are inclusive, transparent, and respectful. Our feedback is clear.
We make it happen.
We have experience winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.
We run it like we manage it.
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders, and our communities.
