AddressThe Role:
As Assistant Manager you will be a passionate, driven leader who leads from the front - always setting an example for your team to follow. You will understand how to motivate a high performing team and how to develop and nurture a culture aligned with the brand values, a business that is passionate about empowering women and leaving a positive impact on the environment. You will be a brand ambassador, creating exceptional experiences for every customer and an engaging and inclusive environment for both clients and team.
The Role Outlines:
Financials:
- Assist the Store Director in ensuring the overall profitability of your store, ensuring all targets and KPIs are met and exceeded.
- Support your team in achieving their own personal targets and KPI goals.
- Accountable along with the Store Director for all costs and overall financial health of the business, with a strong business acumen for analysing these results and planning for improvement and growth.
- Mitigate all risk within the store, ensuring minimal loss and overall profitability through accurate inventory management.
Team:
- Build and nurture a high-performance culture where you focus on your teams development, ensuring you always have the right person in the right place.
- Actively sourcing and recruiting for new talent to further support the businesses needs of growth.
- Work with the Store Director to drive the positive induction and on-boarding of new team members into the business.
- Experienced in working towards wage targets and working in line with all rostering guidelines.
- Implement learning & development initiatives with your team to support internal growth within the team.
Customer Experience:
- Create an environment that upholds the company standards for the ultimate in-store experience for all customers.
- Ensure all team are trained in how to deliver an exceptional customer experience each & every time.
- Build and maintain strong client relationships, growing the brands awareness through the positive in-store experiences and high-level of client interaction.
- Promote all services offered by the brand including piercing, engraving, and other initiatives.
Operations:
- Responsible for operational excellence in-store in line with brand standards.
- Identify any operational opportunities or gaps within the store and ensure measures put in place to overcome.
- Partner with internal teams to hold successful meetings that require an inventory focus to ensure stock accuracy at all times.
- Champion best practices in all operational areas, from BOH management, accurate inventory measures, rostering compliance and other set KPIs.
What you can bring:
- Assistant Store Manager experience is required, preferably for more than 2 years.
- Understanding of Australian high-end retail market.
- A keen business mind, with proven track record of driving top-line sales, analysing sales and ability to effectively communicate on these.
- A passionate leader who is experienced in leading, developing and growing a high-performing team.
- Wanting to work in a fast paced environment, and have an entrepreneurial mind-set.
- Preferable experience in new store openings and working in a fast growing business.
Benefits:
- Comprehensive medical and dental benefits, including mental health coverage.
- Internal L&D department which supports your personal career growth within the business.
- Generous product discounts!
- Monthly and annual bonuses for achieving above target performance.
If you are looking to join an internationally growing business, that is passionate about sustainability and empowering it's communities then we want to hear from you. This is an exciting opportunity to lead a team and establish a new business in the Australian high-end jewellery and fashion market.
Please apply by sending your cover letter and resume, outlining why you would be the right person for the role.
Job code:
201968
