Assistant Store Manager

This full-time Assistant Store Manager position will allow you to exhibit your first-class sales, administration & customer service skills in a professional and community-driven environment.

As an Assistant Store Manager and first point of contact for clients when they visit the clinic, a day in the life will be assisting the Store Manager, driving lead generation from the Greetline, scheduling and managing appointments/ documentation and ensuring every client visit is an enjoyable and valuable experience.

Client Details

Adecco is thrilled to partner with one of Australia's leading retail hearing health providers. In this role, you have the opportunity to make a meaningful impact by assisting customers and their families who are dealing with hearing loss and transforming their lives. Our client is renowned for working collaboratively with ENT Specialists, GPs, and other healthcare professionals to provide a full range of diagnostic assessments for adults and children.

A company that values and supports its employees, our client provides career progression opportunities to enable their team to grow, evolve, and find longevity.

Description

An exciting opportunity has been presented for an Assistant Store Manager specialising in Retail Sales, Administration, and Customer Care to join our client in Ringwood, VIC!

As an integral member of our team, your responsibilities will include but are not limited to the following:

• Drive lead generation daily from the Greetline by inviting customers to have a free hearing check in-store.
• Manage customer recalls over the phone to schedule appointments for the Clinician.
• Work with the Clinician to maximise schedule planning, ensuring quality appointments and customer care appointments are scheduled effectively.
• Ensure the claims process is completed accurately
• Coach and motivate the store team alongside the Store Manager

Profile

To be considered for this role, you will be/have:

• Minimum 1 year in a sales or management role
• Proven ability to motivate others and working within a team
• Excellent communication and interpersonal skills
• Basic computer literacy
• Energy and enthusiasm working in a busy retail environment

In return, our client offers

• Attractive salary with great company benefits.
• Comprehensive training, as well as career and learning development opportunities.
• A collaborative, supportive and down-to-earth team and clinic environment.
• A chance to earn commissions.
• And much more

Job Offer

This Full-Time position based in Ringwood, VIC, offers a competitive salary, great company benefits, and the opportunity to build and develop a meaningful long-term career.

Please click APPLY NOW! Or, if you would like to find out more about this exciting opportunity and have a confidential discussion, please contact vanessa.dias@adecco.com.au (0436 671 264) for a chat.

Candidates must be available for a face-to-face video call interview with Adecco as a first step for this role.

All the best!