Join our client's dynamic team as a Teller! Your role is pivotal in providing exceptional customer service and contributing to our mission of excellence in the face to face banking services industry.
Responsibilities:
· Quality Referrals: Identify customer needs and refer complex banking issues to specialists.
· Customer Experience: Ensure superior service by following service principles.
· Teaming: Foster teamwork, share ideas, and contribute to a positive work environment.
· Operational Efficiency: Handle transactions accurately and efficiently to minimize errors.
· Compliance: Uphold ethical standards and adhere to corporate policies and procedures.
Requirements:
· Friendly demeanour and professional presentation!
· Experience with in-person customer service and cash handling preferred.
· Strong computer literacy and ability to multitask effectively across platforms.
· Knowledge of banking processes, products, and compliance.
· Engaging, positive, genuine customer centric care and focus.
· Commitment to ongoing position, reliability for shifts and flexibility to work with the team's roster.
Details:
· Casual roster
· Approx 15 hours per week, subject to changes weekly
· $36.30/h + super
· Favourable environment to implement professional skill set
· Comprehensive training provided
Join us and become a key player in delivering outstanding customer experiences! Apply now to embark on a rewarding career journey and contact Lauren for more information on 0429912*** or *************@ipa.com.au - Applications will be reviewed immediately.