Company

Marriott InternationalSee more

addressAddressAdelaide, SA
CategoryHospitality

Job description

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Position Summary: 

  • Be the “face of the hotel” - engaging and inspiring guests through each guest interaction from arrival to departure 
  • Securely park guest cars, deliver bags and amenities in accordance with the hotel policies 
  • Support your front office team in general operational tasks 
  • Escort guests to their rooms and explain all features & hotel offerings 
  • Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity 
  • Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings 

About You: 

  • A current driver’s license  
  • Relevant experience in a similar role 
  • Working rights in Australia 
  • Enthusiastic to escalate your career 
  • Self-motivated, driven and energized in a fast-paced environment 
  • Armed with smart solutions and a can-do attitude 

Our Benefits:  

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends  
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month  
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group  
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program  
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend  
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness  

Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now! 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Be

begin

belong

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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Refer code: 2394036. Marriott International - The previous day - 2024-06-19 22:45

Marriott International

Adelaide, SA

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