Booking and Scheduling Clerk

The opportunity

This is a part-time opportunity working 4 days each week during the core business hours of 8:00 - 4:00pm onsite in our Southport office.

The Booking and Scheduling team are pivotal in ensuring an efficient and positive experience to Transcord's clients and are in need of a new superstar. The key objectives of this role are to: 

1. Engage with Transcord’s clients over the phone and assist them to book transport services, and
2. Provide support in the scheduling team with the development of driver transport rosters.

Experience we are seeking

Cultural fit is very important to us, so we are firstly looking for an enthusiastic team player who draws value from supporting an NFP helping the local community. Additionally, ideal candidates will have:

• Strong knowledge of the Gold Coast area and surrounds
• Competency in using Word and Outlook with an ability to quickly new technology
• Patience, understanding, and empathy when engaging with our clients
• Strong and clear English speaking communication, and
• Good organisational skills.

It is also a requirement that candidates provide a National Police Check and undertake a NDIS Worker Screening Check.

Transcord: Driving the community closer

At Transcord we are a trusted NFP supporting community wellbeing by providing transport to people living with a disability or who find it unsafe to drive due to health issues. Our services offer people with low mobility more personal autonomy and help to improve their quality of life through social inclusion and access to recreational activities. Transcord is recognised as a leader in the delivery of safe, reliable, and affordable transport across the Gold Coast.

How to apply

Send your CV and a cover letter to ***********@transcord.com.au. The cover letter should address:

1. Why you are interested in this role, and
2. How you meet the selection criteria.

Transcord is an equal opportunity employer and welcomes diversity and inclusion in all ways throughout the organisation. We make every effort to ensure our services and workplace offer a safe, flexible, and collaborative environment for all people.