Branch / Showroom Manager

Independent Living Specialists is a fast-growing business in the rapidly expanding Health Care industry.

ILS has evolved over the last 18 years to be the largest retailer of Assistive Technology equipment in Australia. We have 60 showrooms and over 750 team members located in the ACT, NSW, Queensland, Victoria and South Australia, and are continuing to expand our footprint.

A unique opportunity exists for an experienced Branch Manager at our Ballina Store.

As a Branch Manager, you will lead, drive and inspire your team to achieve overall success. You will be the first point of contact, and manage your team across all aspects from product to people, retail and warehouse operations. You will have a strong Retail background and want to apply your skills in the Allied Health industry. You will have a customer-centric mindset, because at ILS we are all about the customer! You will be a self-motivated, creative thinker, and seek out new opportunities.

This is a full-time, permanent role, Monday to Friday 9am-5pm opportunity.

Your "New" Day to Day:

• Opening and closing the showroom and balancing transactions
• Actively seeking new clients, contracts and marketing opportunities 
• Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS.
• Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
• Assisting with the administration and stock replenishment duties for the showroom.
• Processing orders and hire contracts
• Driving process efficiency and striving for continual improvement
• Being the face of ILS in the local community and driving relationships with customers and other local businesses

What's In It For You:

• Monday to Friday / 9 am to 5 pm
• Competitive salary package
• Commission
• Employee benefits and rewards
• Professional and supportive team environment
• Ongoing extensive training and coaching
• Birthday leave day
• Volunteer leave day

ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.  This role will require you to hold a NDIS Worker Screening Check.

https://ilsau.com.au/about-us/