This is a dynamic, fast paced and KPI driven role which will require you to be able to think on your feet and work with a variety of people across the business in our Major and Complex Loss team. We are offering a full time position based in West Melbourne.
The role:
- Manage the end-to-end repair experience for major and Complex Loss jobs
- Ensure quality construction standards and the use of proper construction techniques
- Review the project in-depth to schedule deliverables and estimate costs to ensure an acceptable profitable margin
- Plan ahead to prevent problems and resolve any emerging ones whilst ensuring timely delivery of repairs in accordance with expected outcomes for our clients
- Prioritise workloads and work in a systematic and organised manner to cope with tight deadlines
- Deliver first class customer service
- Grow and maintain client relationships in the major and Complex Loss market
- Analyse, manage, and mitigate risks ensuring all OHS requirements are met
- Contribute to and comply with all statutory legislation including the relevant Health and Safety policies and procedures applicable to Ambrose Construct Group
- Establish and manage major and Complex Loss construction projects from conception to completion
- Prepare internal and external reports pertaining to job status
- Negotiate terms of agreements, draft contracts and obtain permits and licenses
- Assist with new starter training if necessary
- A full and valid driving licence
- Trade qualifications preferred
- Construction Management Degree/Qualification in Building & Construction/Builder’s Registration
- Proven experience in facilitating major and Complex Loss events within Insurance Building Industry
- Experience of working with a multi-skilled trades team (within occupied/vacant properties) is desirable
- Excellent communication and inter-personal skills
- Ability to diagnose and prioritise specific work activities and tasks
- Ability to work individually and as part of a team, sharing knowledge and experience in order to gain clear results
- Ability to demonstrate a flexible, caring, and professional approach to customer care within a wide range of work situations
- Can-do attitude towards work
- Able to produce consistently high quality workmanship
- Proficient in MS Project/Excel + other Construction Scheduling Software Platforms
- Honest and truthful at all times
- Knowledge and understanding of construction related OH&S legislation
- Understanding of value for money
- Ability to work outside normal working hours as required
What Construct Services can offer:
- A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work
- A competitive remuneration package based on your experience level
- Access to our Employee Assistance Program
- A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
- A seamless induction, professional development and learning opportunities
- Modern office facilities and resources
If this sounds like the role for you, apply now!
Additional information
- Full time position
- Nationally recognised company
- West Melbourne