Business Change Manager (Capability Uplift) , Queensland Health

As the Business Change Manager, you will play an integral role in the uplift of eHealth Queensland’s delivery capability, improving our ways of working, aiming for consistent and quality delivery that aligns strategically with our customer and stakeholder values.
Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO8
Workplace Location Brisbane Inner City
Job ad reference QLD/EHQ/DSB541786
Closing date 12-Feb-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration 6 Months
Contact person Cherrie Pycroft
Contact details 0721009368
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The role:
Reporting to the Director within Delivery Support Services, you will work closely with delivery teams, practice managers, support teams and subject matter experts to build the foundations for delivery excellence.
This project is part of a multi-year transformation to improve individual capability and organisational maturity in program and project management practice.
You will be instrumental in the development and implementation of a capability improvement plan to establish an environment that enables program and project delivery teams to be successful.
Your primary remit will be to drive Business Change management activities to ensure that new ways of working are embedded into business as usual, the required changes in operational practices and culture are achieved and, as a result, the expected benefits are realised.
Key responsibilities include:

• Lead the establishment of change processes, resources, initiatives, and strategies that support the health services' strategic direction (Destination 2030) and recognise the relationship between organisational goals and operational tasks.
• Ensure internal and external stakeholders including the vendor and identified state-wide groups are informed engaged throughout the project by developing and maintaining effective working relationships.
• Provide expert knowledge and experience, working with the Executive Management team and senior managers to deliver consistent, effective change processes and in a manner consistent with relevant legislative and industrial requirements.
• Lead in the development of concept briefs, change project plans incorporating communications plans, coaching plans, training plans, resistance management plans and sponsor roadmaps.

Is this opportunity for you?
The ideal candidate will have extensive experience in Capability Uplift, Business Change management and/or business process re-engineering projects.
To be successful in this role you will have:

• Demonstrated experience and knowledge in designing and implementing organisational change frameworks, processes, systems, resources, and capability in large, diverse organisations.
• Demonstrated high level communication skills with proven experience communicating, facilitating, and negotiating with a wide range of stakeholders, including unions, in a confident and professional manner and influencing outcomes.
• Demonstrated experience in proactively leading and engaging stakeholders in organisational and cultural change processes, being responsive, and delivering on strategic intent.
• Proven experience in change management and implementing initiatives in large organisations, delivering clear innovation and improvement outcomes within strict timeframes and budgets.
• Proven ability to guide, educate and support senior leadership and line managers to lead change programs, engage employees and achieve key objectives.

eHealth Queenslandis one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
About Delivery Services Branch - eHealth Queensland:
The Delivery Services Branch is Queensland Health's trusted partner and advisor for digital health project delivery excellence.
The core function of the branch is to ensure successful delivery of major IT projects and initiatives to our customers across Queensland Health for the benefit of all Queenslanders. This function is absolutely critical to eHealth Queensland realising its overall vision, which is to 'advance healthcare through digital innovation'.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading.
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) on how your experience, abilities, knowledge, and personal qualities are relevant for the role today.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Application Kit
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