AddressPerks is recognised as one of the largest, privately-owned mid-tier accounting and wealth advisory firms in Australia. The Perks Team works towards its vision of helping people and private businesses to grow and prosper.
Perks has experienced rapid growth since its establishment in 1981, now proudly counting over 200 Team Members within the firm. Perks prides itself on its strong cohesive culture and development of future leaders and continues to invest in the systems, skills and growth opportunities that support its people and the work they do.
About the Role
As the Business Systems Support Officer, you will work collaboratively within the Business Optimisation team to provide systems and operational support across the firm. You will be required to use initiative and manage multiple tasks, prioritising to meet deadlines while maintaining high attention to detail. You will have the ability to work collaboratively with different teams within a professional office environment.
Some key tasks will include:
- Identify critical improvement opportunities and understand the operating environment to address issues and concerns
- Support the design and delivery of activities related to organisational improvement initiatives and processes
- Create and maintain documentation including flow charts, business processes, standard operating procedures and training materials
- Liaise with software providers to identify process improvement opportunities
- Design and implement Microsoft Forms surveys for data collection and analysis
- Maintain Policies and Procedures Hub documentation in SharePoint
- Coordinate and support various projects in collaboration with relevant leaders, including gathering project requirements, providing updates, and addressing concerns throughout the project lifecycle
- 1-2+ years’ experience in a client service focused position, ideally within a professional services environment
- Intermediate proficiency in Microsoft Office Suite (including MS Forms) and SharePoint
- Experience in the utilisation of a range of systems and software
- Ability to anticipate potential issues, problem solve and provide solutions
- Demonstrated commitment to client service and continuous improvement
- Ability to identify improvement and change initiatives
- Exceptional interpersonal skills with a positive and enthusiastic attitude
- Experience working effectively under pressure with competing priorities and deadlines
At Perks, we pride ourselves on our high-performance culture whilst maintaining a healthy work-life balance. If you’d like to work in an environment that fosters strong relationships, values teamwork and nurtures the capabilities and potential of our team members, you’ll feel right at home at Perks.
Some of the benefits include:
• An industry competitive salary package with annual review process
• Flexible working arrangements
• Training and development opportunities
• Wellbeing initiatives (e.g., EAP access, sick leave swaps)
• Opportunities to contribute to the broader community (e.g., volunteering)
• Regular social & networking events
Please click APPLY NOW and send us a resume and cover letter detailing your current experience and what motivates you to apply.
If you have any questions please contact Kirsty MacPhail, Talent Acquisition Specialist at ***********@perks.com.au
