Job Title: Front-of-House (FoH) Staff
Location: Lagom, Shop 26/30 Hibberson Street, Gungahlin
Job Type: Full-Time
Overview: Lagom is excited to offer an opportunity for a dedicated Front-of-House Staff member to join our team. This role is ideal for someone passionate about the café industry, eager to learn.
Key Responsibilities:
• Provide exceptional customer service as the initial point of contact for guests.
• Assist in daily café operations to ensure a smooth and efficient experience.
• Learn and master various aspects of the café's front-of-house operations.
• Engage in training and development opportunities, preparing for a supervisory role.
• Collaborate with kitchen and management staff to maintain service standards.
• Handle customer inquiries and contribute to resolving any service issues.
• Participate in maintaining cleanliness and compliance with health and safety regulations.
• Support inventory management by reporting needs and assisting with orders.
Pathway to Supervisor:
• Upon demonstrating skill, commitment, and leadership potential, you will be trained and developed for a supervisory role.
• Learn staff management and scheduling, along with advanced customer service techniques.
• Gain experience in café management tasks, such as financial reporting and strategy development.
Requirements:
• Passion for the café industry and customer service.
- Experience of Barista or solid coffee-making skills• .
• Willingness to learn and grow within the café environment.
• Strong communication skills and team-oriented mindset.
• Flexibility to work in shifts, including weekends and holidays.
• Previous experience in a café or restaurant setting is advantageous but not essential.
Benefits:
• Employee food and drinks benefit/discount.
• Dynamic and supportive work environment, ideal for personal and professional growth.
Join Our Team: Be part of a thriving, community-focused café where your contributions are valued and your career growth is taken seriously. If you are enthusiastic about café life and keen to develop into a leadership role, we are excited to welcome you to the Lagom family.
How to Apply: Please submit your resume, highlighting your interest and potential in the hospitality field, to ***************@gmail.com.
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 10 February 2024
- Expected salary: $60,000 - $65,000 per year