Cafe Manger

Café Manager

Hoopla was established in Kensington in 2010 and is a thriving café focussed on speciality coffee and freshly produced, wholesome food, operating 7 days a week. Our selection of dine in or takeaway sweet and savoury food is prepared by our chefs - fresh, on site, every day with support from a community of high-quality suppliers. We also offer whole cake and small function catering.

We require a café manager to oversee the operations of the venue day to day and your responsibilities will include:

•         Manage day to day operations
•        Ordering and procurement to set budgets
•        Team hiring, onboarding, performance management and training
•         Ensuring operational procedures deliver maximum efficiency including staff roles and responsibilities
•        Developing and managing staff rostering to set budgets
•        Develop action plans for the team to meet operational and organizational objectives
•         Menu planning in consultation with the Chef’s and owners
•        Develop and manage special events such as Mother’s Day, Christmas etc.
•         Oversee open and close procedures including reconciliation of financial transactions
•       Ensure the venue is maintained in compliance with health, safety and hygiene legislation and guidelines.
•         Ensure the venue and staff are impeccably presented
•        Manage virtual and in-person customer interactions including complaints and feedback
•     Conduct staff meetings and training sessions in line with staff development plans

Qualifications & Experience

The ideal candidate will have attained a Degree, Advanced Diploma or Diploma in hospitality or management or both. Qualifications will be looked at alongside your employment experience. Required employment experience of 2 years with the above qualifications or 3 years without will be required.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • Sunday: Morning, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $70,000 per year