AddressAbout us
At Autopact, excellence drives our 29 dealerships along the eastern seaboard, where we proudly represent 37 of Australia's top vehicle brands. From volume to premium, luxury to commercial, we offer an extensive range of services, including new and used vehicle sales, meticulous servicing, genuine parts, and seamless vehicle finance and insurance solutions.
Our overarching mission echoes through every interaction: 'For everyone to Drive Away Happy, every time.' This commitment isn't just for our customers; it extends to our dedicated employees, trusted suppliers, and everyone connected with our thriving automotive community.
The Autopact Business Development Centre now has an excellent opportunity for you to come and join a company that is making our mark on the industry with plans for future growth! Working in a dynamic team environment based at our Victorian Call Centre in Burwood, we are seeking candidates who wants to grow and develop, offering long term career opportunities in a full-time capacity role.
This role has the ability to earn $85k OTE per annum for the right candidate.
The Opportunity:
In your role as a Call Centre Operator, you will be servicing both inbound and outbound calls and will be responsible for:
- Proactively contacting customers when their vehicles are due for service
- Answering inbound calls with a strong focus on customer service
- Responding to marketing & electronically generated enquiries
- Maintaining current and accurate customer information
- Building and maintaining strong relationships with our customers
- Administrative support including data administration & management
Our ideal candidate will possess the following:
- A strong customer service and/or call centre background is essential.
- Prior experience as a Service Advisor will be highly regarded
- Proven ability to build and maintain customer relationships
- Self-motivated to meet and exceed targets
- Ability to actively engage customers over the phone
- Strong computer skills and the ability to learn new systems quickly
- Enthusiastic and adaptive team player
- Phone sales experience preferred but not essential
What we offer:
Along with a central location and a supportive management team we also offer:
- A competitive remuneration package based on experience
- Excellent commission earning potential.
- 2 – 3 week paid training with ongoing coaching and development
- Career advancement opportunities within a nationally expanding company
- Our staff and their families enjoy access to benefits such as discounts on vehicles, finance and servicing, discounted health insurance and access to our Employee Assistance Program.
If you've been looking for that long term opportunity to be part of a high performing business that looks after its people, then do not hesitate to make a confidential application.
Autopact Victoria is an equal opportunity employer that offers excellent working conditions, benefits, and an opportunity to join a business that provides a friendly and supportive working team environment.
At Autopact we are passionate about our company values and hiring people that align with these. Prior to commencement, successful candidates for this role will be subject to mandatory pre-employment checks, including previous employment references and a National Police Check.
