YOUR Role.... as a Care Manager you'll be responsible for HPC, managing residents’ services and care through case management, staff allocation and rostering; ensuring appropriate support services are responsive to the individual's needs and relevant industry standards while meeting all performance indicators.
YOUR Responsibilities...
Management:
- Manage and achieve agreed budget targets and key performance indicators.
- Manage human resources in a fair, equitable and financially responsible manner.
- Collaborate with Community Manager on issues related to service provision.
- Successfully recruit and onboard care staff, ensuring a positive employee experience.
- Monitor training and education of staff to ensure the development of skills and compliance.
- Provide support and supervision to staff, ensuring delivery of their role.
- Rostering of staff and scheduling of resident care services to meet required care needs.
- Maintain documentation consistent with appropriate standards; ensure billings are correct.
- Manage, review, and put correct methods in place for all care-related incidents.
- Ensure care meets accreditation and quality standards, including disaster response planning.
- Management of and participation in the on-call roster as required
- Consult with residents and their significant others to design, monitor, review, and coordinate care plans following comprehensive care assessment.
- Consult with Registered Nurses on care matters; engaging clinical nursing expertise to assess, plan, monitor and review complex clinical care elements as required.
- Coordinate care services and ensure they are correctly implemented.
- Ensure appropriate handling of medications by care staff, in a community care environment.
- Coordinate service interface with external clinical professionals (General Practitioners, Medical Specialist, Hospitals, Nurses, and Allied Health)
- Maintain comprehensive confidential client files, consistent with legislative requirements.
- Interest in ongoing personal and professional development.
- Passion for collaborating with others and making a difference.
- Empathy for and a desire to work with the aged and their families.
- Demonstrated background in residential and/or home and community care.
- Advanced communication, interpersonal, problem solving and organisational skills.
- A commitment to consumer-centred care and the well-being of the consumer.
- Strong computer, interpersonal, problem solving and time-management skills
- Demonstrated knowledge of the DVA Community Nursing Program, Home Care Packages, Aged Care Quality Standards and Client Rights and Responsibilities.
- Curious: Keen to be a lifelong learner; draw on others' experiences to keep growing self.
- Gets Stuff Done: Breaks things down, organised, collaborates to deliver, asks questions.
- Decisive: Knows what is needed, and makes clear decisions.
- Communicate: Gets to the matter to simply the complex; listens and asks questions.
- Adaptability: Can deal with changing and demanding situations.
- Personal Attributes: Humility, caring, self-aware, authentic, and driven.
- First Aid and CPR Certificate
- Current Police check
- Unrestricted Australian working rights
- Diploma in Community Services or equivalent discipline
If you meet the above requirements and are ready for your next opportunity APPLY NOW now through the link below or call Nayara for a confidential discussion on 1300 160215 or email ******@yourcareliving.com.au
Interviewing immediately
It's all about YOU at YOUR
Additional information
- Permanent full time role
- Friendly on-site team
- South Brisbane location