Carer Coach

• Help change lives, change communities and tell an amazing story  
• Attractive NFP salary packaging
• Free Parking
• Located at Holt ACT

Share The Care! 

Carers ACT is all about caring. Caring for our Carers, our Community and our Colleagues. 

Make a difference by sharing your passion. 

Carers ACT encourages all staff to make a difference in the lives of Carers. Your passion for the work you do each day can make a difference in the lives of family members or friends who provide assistance with the tasks of daily living to someone who lives with a disability, a medical condition, a mental illness or is frail and aged. 

Come and work with us and be one of the voices for carers in the ACT and work with industry and government to make Canberra a more carer-friendly community. 

Imagine having the power to transform lives

You will be transforming the lives of carers caring for people living with disabilities, medical conditions, mental illnesses, or those who are frail and aged. As a member of Carers ACT, you'll become part of a vital support system for these incredible individuals, helping them with the tasks of daily living and offering invaluable encouragement.

Don't miss out on the chance to make a lasting impact on the lives of others while building a bright future for yourself. Join Carers ACT today and become part of a community that cares, supports, and empowers you to make a difference. Together, we can create a world where everyone can live their best life.

About the Role

The Carer Coaching service provides free psycho-educational support for carers, helping them gain essential skills and resilience. Through coaching sessions, carers learn practical skills, self-awareness, and self-management, receiving comprehensive guidance and emotional support. This program aims to empower carers and enhance their well-being amidst caregiving challenges.
This is done through:

• Carer Coaching and support: Ensuring Carer Coaching adheres to standards while reviewing Carer star™ assessments for program entry, making referrals, and collaborating with Care Planners for holistic carer service delivery.
• Service Excellence: Providing exceptional, standards-aligned service while promptly responding to stakeholders, maintaining updated knowledge of available services, and delivering flexible assistance to ensure high satisfaction levels.
• Operational Excellence: Ensuring operational consistency and compliance through policy adherence, offering continuous feedback for practice enhancement, maintaining data integrity, staying updated on support services, providing flexible service, and educating carers on liaising with service providers.

KEY SELECTION CRITERIA 

Essential 

• Empowering carers for independent decision-making.
• Demonstrating empathy amid conflicting values.
• Active listening without judgment.
• High degree of emotional maturity and resilience
• Understanding trauma-informed practices and fostering resilience.
• Ability to set boundaries and to seek support when needed.
• Effective communication with diverse stakeholders and proficiency in client documentation.
• Intermediate to Advanced computer skills (Microsoft office & databases). 
• ACT WWVP card (with NDIS activities if issued after July 2021) or willingness to obtain.
• Up to date with COVID vaccination (minimum 3 doses required). 
• Current Driver’s Licence (essential to undertake client meetings at locations other than the Holt office).

Desirable

• An understanding of the carer role.
• Experience in professional coaching.
• Ability to articulate and share personal strategies for self-care, safety, and wellbeing Additional languages spoken.
• Any other aspects that can support establishing rapport.
• Knowledge of carer services and common support systems such as the NDIS, My Aged Care and the mental health services.

Coaches may come from a range of backgrounds and qualifications. These may include areas such as coaching / recovery coach, social work, psychology, mental health (e.g. Certificate 4 in Mental Health), health, education or allied mental health work.

At Carers ACT, we take pride in fostering an inclusive environment and promoting a strong work-life balance. As a valued member of our team, you can expect the following benefits:

• Care-Friendly Environment: We prioritise creating a care-friendly organisation where every employee feels supported and included.
• Competitive Remuneration: We offer competitive salaries within the sector, recognising and valuing your skills and contributions.
• Salary Packaging: Take advantage of our salary packaging options to maximise your take-home pay, providing you with additional financial benefits.
• Commitment to Learning and Development: We are dedicated to your professional growth and offer various opportunities for learning and development. From formal training programs to informal mentoring, we support your continuous development.
• Free Parking: Enjoy the convenience of free parking, making your work commute hassle-free and cost-effective.

We offer stability and security with a full-time, ongoing position, allowing you to make a long-term impact and contribute to our organisation's success.  You will join our team at our head office located in Holt with occasional travel between local sites, providing diverse experiences.

If you would like to be considered for this role please click APPLY NOW and send your current CV with a cover letter summarising your skills and experience

Please note that we will interview as applications are submitted. If you are interested in this position, please apply straight away to avoid missing out.

Carers ACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud of our team, representing a variety of backgrounds, perspectives and skills.