AddressAs a world leader in Air Cargo, our airline is a global trade facilitator offering innovative cargo solutions and connecting the world's supply chains with a destination network spread across six continents.
About the Role
As the Cargo Supervisor, you will be accountable to:
- Ensure efficient day-to-day operations by guiding and directing the team, ensuring adherence to EK SkyCargo procedures and regulatory compliance requirements.
- Supervise, plan, and coordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to staff and GHA/third-party contractors as appropriate.
- Oversee GHA ramp activities on both inbound and outbound flights to ensure load reconciliation and correct handling of shipments requiring special attention – AVI / HUM / PER / VAL, etc. Oversight of all flight planning duties to ensure both optimum utilisation of capacity and all transit and destination requirements are adhered to for special cargo.
- Ensure accurate completion of all post-flight activities and where required and take appropriate action for any irregularities/ discrepancies.
- Update and maintain Cargo Systems in order to provide the requisite customer service information, including rate filing, and facilitate accurate revenue accounting.
- Station Cargo Operations Process Owner (COPO) responsibilities. Ensure all critical safety checkpoints are followed to meet strict regulatory standards at all points of handling. Maintain station training records, and regulatory manuals, conduct regular station audits, review GHA training records, equipment safety checks, and cargo security compliance. Receive, interpret, and distribute EK procedural updates (CON, COB, COAs) and maintain distribution records.
Qualifications & Experience
To be considered to join our supervisory team, we are looking for candidates with:
- Significant experience at a supervisory level, leading a team in either Freight-Forwarding, Air Cargo Terminal Operations, Logistics, or Air-Cargo (Airline)
- Thorough working knowledge of cargo handling procedures, customs formalities, and airline requirements
- Knowledge of Dangerous Goods regulations, ideally holding a DG certificate, though not essential
- Knowledge of Weight & Balance procedures and Live Animal Regulation would be preferred, though not essential
- Proficient in MS365 and Office applications, particularly Excel and Word
- Must hold a current valid drivers licence
- Fluency in written and spoken English is essential
- Educated to Higher School Certificate or equivalent
Salary and Benefits
We offer our employees competitive remuneration packages, attractive travel benefits across Emirates global network, subsidised private health insurance, novated vehicle lease, and an investment in training, including opportunities to attend at our multi-million dollar training facilities in Dubai, and through e-Learning programmes.
To learn more and to apply, please review the complete position outline on our website www.emirates.com/careers
