Case Manager (Working From Home)

Advance Healthcare have been providing multi-disciplinary services including Psychology to the community for over 25 years.  We pride ourselves on the highest standards in health service delivery with an integrated multi-disciplinary and evidence-based approach to patient management. 

Chronic pain is complex and optimally treated in a multi-disciplinary pain management program (including physiotherapy, psychology, nutrition and medical).  Our team works in a collaborative manner with regular team meetings, case conferencing and shared clinical notes. Evidence on the effectiveness of our programs have been demonstrated compared to 120 other pain management providers in the Electronic Persistent Pain Outcomes Collaboration (ePPOC).

With six clinics, we are one of the largest Pain Management providers in Australia. We are preferred providers for TAC and WorkSafe (Network Pain Management) as well as several large insurance and employer organisations.

Advance Healthcare embraces inclusion and diversity and has a unique organisational culture and practitioner retention rate. Work-life balance and our collective pursuit of excellence are paramount to our growing success.

Please visit www.advancehealthcare.com.au for more information on our services and organisation.

Advance Healthcare require a dedicated individual to provide case management and administrative services for their growing Pain Management clinics across Melbourne and online.  You will be working from home to support the provision of a multi-disciplinary (medical specialist, physiotherapist, psychologist & dietitian) treatment program to clients with chronic pain.

• Immediate start
• Casual employment with options for permanent over time
• Approximately 25 to 38 hours per week (3 days per week minimum)
• Remuneration to be negotiated based on the skills and experience of the successful applicant
• Opportunities to progress into management role over time

Essential skills, equipment and experience include:

• Bachelor level qualification in a health related degree
• Case management or high level administrative experience in the health system providing an understanding of the complexities of working with patients with chronic conditions
• Outstanding communication and interpersonal skills including demonstrated ability to communicate with a variety of stakeholders including patients, health professionals and insurers
• Strong IT skills with own quality computer and mobile phone (with unlimited call plan) suitable for home office set up
• Competency with MS Office (Excel, Word, Outlook)

Critical personal attributes include:

• Professional work ethic, integrity & honesty
• The ability to identify and deal with issues pro-actively
• Attention to detail, strong organisational and time management skills
• The discipline and drive to follow directives through to completion
• The willingness and capacity to commit to the role for a minimum of 18 months

You will be working in a team of qualified and professional allied health staff and administrators and will be supported by a structured induction and training program.

Remuneration will be negotiated based on the skills and experience of the successful applicant.  

Please provide a cover letter addressing the criteria above and updated CV with references.  Any applications that don't meet the criteria will not be fully reviewed.

Only shortlisted applicants will be contacted.  Applications will be reviewed as received, and this position will close once a suitable applicant is found. We suggest if you are interested in this role that you apply promptly with your cover letter and CV.

For more information on the organisation, please visit www.advancehealthcare.com.au