Address
Form of work TARGETED VACANCY - It is an occupational requirement for this position to be undertaken by an Aboriginal and/or Torres Strait Islander person. One referee should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the position requirements.
The Case Support Worker's key responsibilities are to:
- Provide assistance to business unit staff to ensure service delivery is consistent with departmental policies and procedures and departmental objectives.- Follow guidelines and implement processes in relation to records management, finance and other administrative and practice related policies and procedures.- Provide culturally appropriate support to children, families and stakeholders including referral, provision of information, advocacy and consultation.- Consult and liaise with relevant stakeholders and service providers to support implementing and maintaining appropriate casework to achieve positive outcomes for children and families.- Participate effectively as a team member and work collaboratively in a multidisciplinary team.- Maintain accessible and clear case records consistent with departmental requirements.- Collate information and use, update and monitor relevant databases to support the key functions of the business unit.- Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
Applications to remain current for 12 months.
Job Ad Reference: QLD/553730/24
Closing Date: Thursday, 11th April 2024
