Car Detailer and Rental Officer
Thrifty Car Rental NT
About the businessWe have been operating in the Northern Territory for over for over 58 years, with an extensive fleet of passenger vehicles, 4WDs, trucks and buses.
About the roleWe are currently recruiting for seasonal staff in the positions of Car Detailer and Rental Officer's to join the team in our Darwin Locations.
As a Rental Service office, you will be working on the front counter, delivering excellent customer service in all aspects of car rentals, including enquiries, reservations, sales and administration.
As a Car Detailer you will be preparingvehicles for rental.
Main tasks include:Rental Officer
- Receiving enquiries and taking bookings over the phone and in person
- Monitoring, tracking and organising fleet
- Checking vehicles in and out, logging kilometres driven and any damage
- Informing customers of additional products and services which will assist them with their rental
- Providing customers with instructions relating to their vehicle and tourist information
- Other administrative duties
- Providing exceptional customer service at all times
Car Detailer
- Detailing and preparation of vehicles
- Checking for damage
- Take pre rental vehicle photos
- Following the detailing check sheet
- Willingness to work effectively as part of a busy team, be well presented and demonstrate enthusiasm for the job.
- An excellent telephone manner.
- Good verbal and written communication skills.
- Attention to detail.
- Well-developed time management skills and ability to meet strict deadlines
- Ability to prioritise tasks, seek guidance when required, but work with minimal supervision.
- Good Computer literacy skills.
Previous experience in a sales and customer service background, preferably within the hospitality and retail industry would be an advantage for the Rental officer role.
In return we offer:- A competitive hourly rate.
- Team based work environment.
- Hold a current, unrestricted, full Driver's licence.
- Have full working rights in Australia.
- Be available and willing to work flexible hours, including weekends
Thrifty operates under a clean air work place environment.