At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Do your life's best work!
GenesisCare Oncology is looking for a passionate and enthusiastic Medical Receptionist (Patient Services Officer) to support our Southport clinic on a casual basis. Located in central Gold Coast, you'll have easy access to nearby transport links.
Successful applicants must be prepared to work in a fast paced and multi-skilled area of healthcare, have a strong focus on patient needs and be able to develop strong working relationships with doctors and allied health professionals. A strong desire to learn the Genesiscare method of patient care.
What you'll do:
Ensure that the centre is ready for business, booking and confirming patients' appointments
Maintaining the diary and ensuring that all relevant paperwork and administrative processes are completed for appointments
Receive and organise referrals of patients & promptly take relevant action
Ensure all systems are used effectively to administer bookings
Promote a positive image of the company and foster good community relations
What's in it for you:
Internal career development opportunities globally in USA, UK, Spain & Hong Kong
Work/ life balance, chose the days you want to work
All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
Learn and grow with our award-winning development programs
Free access to thousands of LinkedIn training courses
Fast paced, high performing & agile working culture with lots of change due to our rapid growth
Access to all the latest technologies and techniques
Who you are:
Able to work in a busy customer focussed environment, either independently or as part of a team, preferably within healthcare
Be able to work in a customer facing role
Previous experience with Medicare and private health insurance payment systems, or suitable equivalent is desired but not essential, just a willingness to learn
Proven administrative, organisational and time management skills
Strong attention to detail and ability to detect errors and quickly make corrections
High level communication skills, and resilience under pressure
Strong computer literacy and ability to learn new systems
About GenesisCare
We are 6000+ highly trained healthcare professionals and support staff in Australia, U.K., Spain, and the United States, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.
Covid 19 Vaccination Requirement
In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.
GenesisCare is an Equal Opportunity Employer.