AddressGlobal Synthetics Pty Ltd, a subsidiary of Jaybro Group Pty Ltd is a leading independent distributor and manufacturer of geosynthetics to the engineering, construction, landscape and building industries throughout Australia and the Pacific region. Global Synthetics Pty Ltd is wholly Australian owned and is well represented by our offices in Brisbane, Sydney, Melbourne, Adelaide and Perth.
Global Synthetics geosynthetic products incorporate the latest technology and state of the art materials. Global Synthetics is committed to delivering the highest levels of quality and service.
Global Synthetics geosynthetic products are used in the following applications:
- Pavement Stabilisation
- Ground Improvement
- Soil Reinforcement and Retaining Structures
- Water Management
- Drainage Systems & Hydraulic works
- Landfills
About the role
We are looking for a driven and results oriented individual to support the Global Synthetics WA team by delivering WOW service and increased sales.
The successful candidate will have a can-do attitude, a growth mindset and understanding attitude towards both customers and co-workers.
You will be the first point of contact for customers and deliver WOW service via phone & email. Your determination and strong communication and organisational skills will ensure you build strong working relationships with customers to ensure return of business.
Our dynamic, fast-paced and friendly environment will suit an energetic self-starter with a can-do attitude and who enjoys multi-tasking and is not afraid of change.
This is a great opportunity to own the role and grow within the business!
You will be provided ongoing training, mentoring and work in a supportive team environment.
Responsibilities
- Answering all Global Synthetics incoming calls
- Outbound quote follow-up
- Quote creation & order entry
- Portal Management
- Extensive knowledge of key products preferable
- Generate quality leads for the BDMs
- Assisting with general administration
Requirements
- 1-2 years Customer Service/Sales Experience - inbound & outbound calls
- Familiarity with stock order entry software or systems will be advantageous
- Intermediate level Microsoft Office Suite
- High attention to detail and time management
- Proactive can-do attitude
- Clear and effective communication with customers and internal staff is crucial for successful customer satisfaction
Benefits
- Career advancement, personal training & development programs
- Dynamic and supportive Management & Team
Global Synthetics has established an enviable reputation as an educator and an ethical provider of high quality geosynthetic products across a wide range of engineering applications that include transportation, civil, coastal, hydraulic and environmental use.
Our culture is to reward employees that deliver high performance.
The successful applicant will be required to complete a Police Check.
Our internal recruitment team has this role covered
